Senior Marketing Executive
Eye of Riyadh
Total years of experience :15 years, 8 Months
Handling online/digital marketing portal from different industries within GCC and other sectors including all tools/systems required.
Consultant during their showroom launch taking place in Riyadh, KSA for their projects located in Turkey, Maldives, Saudi Arabia, Spain and Italy.
AT THE TOP, Burj Khalifa, Emaar Properties PJSC July 2011 - May 2013
Senior Sales & Marketing Executive
--- Handle selling strategy for well---known
Corporations & articulating to them promotional
tactics
--- Manage events & public celebrations along with preparations needed for suppliers and staff on
shift; such as: o New Year 2011 & 2012
o Red Bull X---Fighters 2012
o Corporate Social Responsibility (CSR)
events
o Dubai Film Festival
--- Assess branding collaterals and renderings
--- Train/educate employees and advice on company's procedures and plans (including full
assessment and employee appraisal)
--- Increase sales of UAE education sector to attend and visit the observatory
--- Construct all different UAE databases sectors
(corporate, government, schools & events
companies) created for targeted marketing
--- Act as Operations in---charge on floor along with the above noted tasks
i have worked almost 5.5 years at Emaar Properties & Burj Khalifa in many positions including:
- Customer Care
- Marketing
- Operations
- Sales
- Training
- Supervisor or Team Leader
- Events/ PR & Media
Sr. Sales & Marketing Executive for At the Top, Burj Khalifa handling Managerial level throughout diverse assignments
Burj Khalifa, Emaar Properties PJSC June 2010 - June 2011
Marketing Executive
--- Review Burj Khalifa branding and collaterals
--- Publicize Burj Khalifa via international and local
media
--- Promote Burj Khalifa observatory through FAM
trips with Department of Tourism & Commerce
Marketing (DTCM)
--- Construct and quantify Burj Khalifa social media
tools (Facebook and website pages)
--- Delegate of Mission Impossible IV special project July 2010---November 2010 as Assistant Project Manager from operations,
logistics and executing
--- Coordinating events within Downtown Dubai with Burj Khalifa premises like: o Downtown Dubai Car Classic Show 2010
Emaar Properties PJSC January 2008 - May 2010
Customer Care Executive
--- Escalation and follow---up of cases requiring
further action
--- Serving customers in a prompt courteous
manner
--- Working with the support team to ensure
service level requirements are exceeded (as per
KPI's)
--- Adhering to latest training and support
standards and procedures
--- Troubleshooting all types of complaints, queries and enquiries relative to customer's properties
Bachelor of Business Administration & Marketing May 2007 American University in Dubai GPA 3.5