Sr. Customer Service Agent
Federal Express
مجموع سنوات الخبرة :20 years, 9 أشهر
01 April, 2010 FedEx / (Federal Express) Lebanon.
- Sr. Customer Service Agent.
19 February, 2007 FedEx / (Federal Express) Kuwait, Till 2010
Customer Service Agent - Handling customer care.
- Handling traces.
- Email corresponds.
- Customer incoming calls.
- Filling.
- Attending to incoming customers over the counter.
- Administrative work: filling, preparing reports,
Contracts.
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Customs Agent - GTS - Handling traces.
- Handling customers over the counter.
- Filling.
- Scanning shipments.
- Email corresponds.
- Customer incoming calls.
September '2003 TOP KITCHENS GEN. TRADING CO. Kuwait, Till 2007
Office Administrator/ The principal role includes: -
Secretarial / Administration duties
Handle entire Company Quotations, Purchases, and Invoices,
Pay slips, Costing.
Preparing Statement of Account
Efficient in English and Arabic typing.
Operate office equipment such as photocopiers, facsimile
machines, Switchboards, computers
Follow up with clients Answer all incoming calls
Manage office Stationery. In charge of Disposables division my
responsibility included (Preparing the order, following up the delivery also contacting with the client)
Office activities at the discretion of the General Manager and other miscellaneous office activities.