svetlana mikhailova, Front Desk Receptionist

svetlana mikhailova

Front Desk Receptionist

Damac Properties

Location
United Arab Emirates - Dubai
Education
Master's degree, geography
Experience
15 years, 4 Months

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Work Experience

Total years of experience :15 years, 4 Months

Front Desk Receptionist at Damac Properties
  • United Arab Emirates - Dubai
  • My current job since June 2018

Welcomes visitors, Maintains security by following procedures, Maintains safe and clean reception area

Receptionist at Mary beauty salon
  • Russian Federation
  • March 2015 to November 2017

• Greet clients, walk them to the proper beauty station and inform beauticians of their arrival.
• Book and confirm appointments via phone and email
• Offer beverages to the clients who are in the waiting area
• Inform clients about new services and discounts
• Cross-sell services and products when appropriate

aviation security operator at Lviv International Airport
  • Ukraine
  • May 2012 to November 2014

• Screening passengers and their carry-on baggage
• Screening checked baggage; Airport access controls
• Screening of airport workers
• Work with X-Ray scanner and metal detector

Receptionist at PZU Insurance Company
  • September 2007 to September 2011

Lviv, Ukraine
• Greet clients, visitors and guests as they enter into office
• Provide information regarding products or services of the company
• Schedule, reschedule and cancel appointments
• Answer telephone calls and transfer calls to the appropriate person
• Respond to emails and office correspondence
• Keep work area clean and tidy on a constant basis

Education

Master's degree, geography
  • at Lviv National University
  • January 2007

High school or equivalent,
  • at Lviv State Professional technical College
  • January 2001

Specialties & Skills

LANGUAGES
CUSTOMER RELATIONS
MICROSOFT ACCESS
MICROSOFT EXCEL
MICROSOFT OFFICE
MICROSOFT WORD
SCANNERS
TELEPHONE SKILLS

Languages

English
Expert
Russian
Native Speaker
Ukrainian
Expert