Svetlana Yarochkina

CRM systems, online real estate portals representation handling, project sales office administrating, analyzing statistic data, monitoring quality of customer experience, insure smoothness of organization operations, performing general corporate related administrative tasks.

Assistance to the CEO including schedule managing and maintaining, administrative support, meetings arrangements, following up on tasks given by CEO, file and retrieve corporate documents, records, and reports, analyze incoming memos, submissions and reports to deter- mine their significance, managing visitors flow.

Represent Sales Management and organize daily department work flow, administrative and secretarial duties related to Sales department. Interact with customers, provide and process information, respond to inquiries regarding company products and services.

Kempinski Hotel And Residences Palm Jumeirah 5*, Dubai, UAE In Front Office Department as an Executive Butler.
Insure that VIP hotel guests provided with highest quality services during their stay, personal butler assistance for Top VIP’s including guests registration, finalizing all formalities, individual holiday program composing, special requests handling.

Follow up and insure that all guest’s special requests are taken to consideration, VIP guests treated with necessary attention, inspecting hotel rooms and outlets for quality of services provided, amenities supervising, front office operations including guests registration and other multiple assistance.

The Head Doctor assistance, checking and registration of all incoming and outgoing documentation, managing calls and visitors flow.