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Swathinachammai Senthilnathan, Human Resource Manager

Swathinachammai Senthilnathan

Human Resource Manager·Optimum Solutions (S) Pte Ltd

United Arab Emirates

Master's degree, MBA (HR)

Work experience

Total years of experience: 7 years, 1 months

Human Resource Manager

October 2022 - July 2024

Optimum Solutions (S) Pte Ltd

Singapore, Singapore

October 2022 - July 2024

• Worked with core team, as an HR Generalist to ensure streamlining of operational processes (on boarding, off
boarding, regular reporting and matrix, finance and payroll coordination, system and processes applicability and
usage) for employees.
• Worked as a recruitment coordinator, helping to source, screen, schedule interviews and complete all pre-hire
formalities.
• Engaged with leadership to understand key business priorities and objectives based on priorities outlined to develop
and implement people related strategies for the BUs.
• Worked on institutionalizing new benefits program along with the central teams for the region (rewards program,
health and wellness programs)
• Worked with BU leadership to introduce differential compensation strategies during the hike cycles.
• Conceptualized and managed employee engagement programs for the BUs.
• Ensured compliance of central and globally driven HR Programs around performance management, merit hikes and
employee engagement.
• Managed employee relations and grievance handling (Including Career Counseling, guidance on People Policies &
Programs, and implementation of escalation mechanism for any people related issue).
• Led HR transformation programs for the BUs around fulfillment, bench management and utilization, talent
management, retention and capability building.
• Represented HR in internal and external forums - client presentations and cross functional workshops.

Company industry:
Banking

Recruiter

February 2022 - August 2022

KNOW (SaaS based product company)

Singapore, Singapore

February 2022 - August 2022

•Handled recruitment of technical roles for KNOW - sourcing candidates, screening CVs, scheduling interviews and
closing them.
• Defined recruiting strategy in collaboration with the business leader for a smoother, quicker and effective hiring
process.

Company industry:
Other Business Support Services

HR Business Partner

September 2021 - December 2021

Infosys LTD (IT Services, MNC)

Chennai, India

September 2021 - December 2021

• HR Business Partner for Chennai and 4 other regions, covering 760+ employees, across 20+ accountsin the
Automotive Manufacturing Sector.
• Managed important initiatives for the accounts, including customized engagement for various teamsand retention
programs aimed at reducing average attrition numbers.

Company industry:
IT Services

Freelance Content Writer/Blogger

September 2020 - August 2021

CecureUs

Chennai, India

September 2020 - August 2021

• Curated and created the textual content for the CecureUs website as a whole.
• Have written close to 20+ Blogs covering topics related to Prevention of Sexual Harassment atWorkplace, Inclusive
Diversity and Work-Life Balance foremployees.

Company industry:
Business Support Services

HR Partner/ Social Media Manager

June 2020 - August 2021

A Toddler Thing – a Baby essentials start-up

Coimbatore, India

June 2020 - August 2021

• Worked with the Founder and CEO to develop Social Media strategies
• Created several promotional copywrites for the Brands Instagram Page
• Interacted with Social Media Influencers as PR, leading to successful collaborations for the Brand
• Curated HR policies for the overall running of business
• Handled Employee Grievances

Company industry:
Fashion & Apparel

HR Business Partner

May 2017 - May 2020

Mphasis LTD (IT Services, MNC)

Chennai, India

May 2017 - May 2020

• Collaborated with HR Support functions (Compensation and benefits, shared services, Employeeengagement,
Learning and Development)to enable smooth functioning of the Business.
• Handled employee grievances with respect to work environment, supervisors, and other employeewelfare related
issues.
• Implemented/reinforced new and existing organizational policies (formulated keeping labor laws inmind), hand in hand with the legal team.
• Enabled engagement activities including Team lunches, Bring your child to Work Days and Talent Competitions.
• Continuously monitored attrition, coordinating, and facilitating retention activities and identifying the need for
training.
• Implemented and facilitated HR systems like performance management, reviews, and promotions sideby side with the Business.
• Played a key role in driving employee satisfaction survey, initiating, and driving the closure of resultant action plans.
• New hire care/Onboarding: Ensured that the new hires are given the necessary support and attention, that they
understand theirgoals and the workthat is cut out forthem. HR Induction -Introducing policies and processes to
the new hires.
• Rewards and Recognition: Facilitating rewards and recognition across different projects. Ensuringthe fair use of rewards and recognition, preventing biases of any kind.
• Exit and retention discussions with employees.
• HR Business Partner for the BPS vertical.

Company industry:
IT Services

Education

Amrita School of Business

March 2017

March 2017

Master's degree, MBA (HR)

India

GPA (percentage): 81.7%

GPA (percentage): 81.7%

Kumaraguru college of Technology

March 2014

March 2014

Bachelor's degree, B.Tech in Biotechnology

India

GPA (percentage): 76.9%

GPA (percentage): 76.9%

Skills

Onboarding
Expert
Onboarding
Expert
Employee Engagement
Expert
Employee Engagement
Expert
Performance Management
Expert
Performance Management
Expert
Employee Relations
Expert
Employee Relations
Expert
Attrition
Expert
Attrition
Expert
HUMAN RESOURCE MANAGEMENT
Expert
HUMAN RESOURCE MANAGEMENT
Expert
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Expert
EMPLOYEE PERFORMANCE MANAGEMENT
Expert
CONTENT MANAGEMENT
Expert
CONTENT MANAGEMENT
Expert
CONCEPTUALIZATION
Intermediate
CONCEPTUALIZATION
Intermediate
PLANNING
Intermediate
PLANNING
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
SOCIAL MEDIA
Intermediate
SOCIAL MEDIA
Intermediate
EMPLOYEE SATISFACTION
Expert
EMPLOYEE SATISFACTION
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
PERFORMANCE MANAGEMENT
Expert
PERFORMANCE MANAGEMENT
Expert
SURVEYS
Expert
SURVEYS
Expert
BLOGS
Expert
BLOGS
Expert
EMPLOYEE GRIEVANCE REDRESSAL
Expert
EMPLOYEE GRIEVANCE REDRESSAL
Expert
ATTRITION TACKING AND MANAGEMENT
Expert
ATTRITION TACKING AND MANAGEMENT
Expert
ATTRITION ANALYSIS
Expert
ATTRITION ANALYSIS
Expert
EMPLOYEE RETENTION
Expert
EMPLOYEE RETENTION
Expert
Employee onboarding
Expert
Employee onboarding
Expert
Exit Interviews
Expert
Exit Interviews
Expert

Languages

English

Expert

Tamil

Native Speaker

Malayalam

Native Speaker

Hindi

Intermediate

Hobbies and interests

Reading