Swathisri VP

As an AR Caller at AGS Health, I specialized in denial management and claim resolution within the US healthcare revenue cycle. I conducted detailed follow-ups with insurance providers, identified root causes of claim rejections, and ensured timely reimbursement through strategic appeals and documentation. My role demanded precision, persistence, and strong communication skills to navigate payer systems and resolve complex billing issues. I consistently met recovery targets while mentoring junior associates and maintaining compliance with HIPAA and client protocols. This experience has equipped me with a deep understanding of insurance workflows, making me well-prepared for global roles in healthcare coordination and insurance operations.

At Omega Healthcare, I served as an AR Caller specializing in denial management and revenue recovery within the US healthcare system. I conducted detailed follow-ups with insurance companies, analyzed claim rejections, and initiated corrective actions to ensure timely reimbursement. My responsibilities included verifying patient eligibility, interpreting EOBs, and maintaining accurate documentation in compliance with HIPAA standards. I consistently met performance targets while collaborating with cross-functional teams to improve claim resolution workflows. This role sharpened my communication, analytical, and compliance skills.