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syam Prakash, Restaurant General Manager

syam Prakash

Restaurant General Manager·Americana Kuwait Food Company

Kuwait

Bachelor's degree, BBA

Work experience

Total years of experience: 12 years, 7 months

Restaurant General Manager

December 2021 - Present

Americana Kuwait Food Company

Al Kuwait, Kuwait

December 2021 - Present

• Led end-to-end restaurant operations focusing on financial performance, food safety, and customer satisfaction.
• Analyzed P&L statements and executed strategic initiatives to improve EBITDA, achieving 35% actuals with 2% growth.
• Ensured 100% compliance with food safety, hygiene, and brand standards.
• Conducted staff coaching, training, performance evaluations, and succession planning.
• Managed inventory control, waste reduction, and production efficiency to optimize costs.
• Developed and executed business plans and operational goals aligned with company strategy.
• Oversaw marketing event execution, equipment maintenance, and operational readiness.
• Completed the GROW Development Program at Americana University, UAE.

Company industry:
Catering, Food Service, & Restaurant

Assistant Restaurant Manager

January 2018 - November 2021

Americana Kuwait Food Company

Al Kuwait, Kuwait

January 2018 - November 2021

• Supported daily restaurant operations and financial monitoring.
• Managed ordering, forecasting, and stock accuracy.
• Led labor utilization, audits, and staff management.

Company industry:
Catering, Food Service, & Restaurant

Shift Supervisor

January 2017 - January 2018

Americana Kuwait Food Company

Al Kuwait, Kuwait

January 2017 - January 2018

• Supervised shift operations ensuring top customer satisfaction.
• Assisted in training and leading team members.

Company industry:
Catering, Food Service, & Restaurant

Team Member / Crew Trainer

December 2014 - January 2017

Americana Kuwait Food Company

Al Kuwait, Kuwait

December 2014 - January 2017

• Delivered consistent service quality and trained new employees.

Company industry:
Catering, Food Service, & Restaurant

Commis 3rd

January 2013 - January 2014

Vivanta Taj 5-Star Hotel

Kerala, India

January 2013 - January 2014

• Assisted food preparation and upheld hotel culinary standards.

Company industry:
Catering, Food Service, & Restaurant

Education

North East Frontier Technical University

January 2022

January 2022

Bachelor's degree, BBA

Kuwait

GPA (rating): Satisfactory

GPA (rating): Satisfactory

Completed practical training in food production, kitchen operations, and service management. Participated in menu planning, cost control, and food safety
View attachment

Food Craft Institute

January 2013

January 2013

High school or equivalent, Hotel Management & Food Production & Culinary Arts

India

GPA (rating): Satisfactory

GPA (rating): Satisfactory

Skills

CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
EVALUATING STAFF
Intermediate
EVALUATING STAFF
Intermediate
GROSS PROFIT
Intermediate
GROSS PROFIT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROFIT AND LOSS P&L MANAGEMENT
Intermediate
PROFIT AND LOSS P&L MANAGEMENT
Intermediate
QUALITY ASSURANCE
Intermediate
QUALITY ASSURANCE
Intermediate
RESTAURANT OPERATION
Intermediate
RESTAURANT OPERATION
Intermediate

Languages

English
Beginner
Hindi
Beginner
Malayalam
Beginner
Arabic
Beginner

Training and Certifications

Certifications
Food Safety – Safe at the Plate
Crew Training Coordinator
Shift Leader Training Program (Levels 1–3) –

Hobbies

  • Watching Movies, Playing Cricket