Sr. Infrastructure Analyst
ART Technology and Software India Pvt. Ltd
Total years of experience :17 years, 0 Months
Active Directory Design & Administration
AWS Cloud Technologies Administration
Exchange 2010/2013, multi-tenant Administration
Group Policy Administration
VMware 6.5, 6.7 VCenter Administration
Veam Backup Admiistration
CyberArk Server Support
Windows 2008, 2012, 2016, 2019 Server Administration
Hardening Windows Servers Based on CIS and PCI complaince .
Server Build Automation Using Terraform and Powershell
SQL 2008, 2016, 2019 Cluster Administration ( FCS with AWSFSX and AlwaysON)
Windows Failover Cluster Management
Octopus Deployment Server Build Automation & Administration
WAZUH Security monitoring solution Administration
Tripwire Enterprise Server and Tripwire Logcenter Administration
IIS
Palo Alto Firewall Support
Monitoring all Servers on 24x7 basis using different tools like NAGIOS, ManageEngine etc.
WSUS Automation & Support
Auditing All Servers against PCI Compliance using Nessus tool and fixing vulnerabilities
ISMS, ISO27001-2013, PCI Support
Change Management, Incident Management, Proactive Monitoring
Responsible for Complete AD Infrastructure - Health & Configuration
Responsible for Complete Infrastructure - Up Time 99.9%
Implementation of AD Self-Service Password and Two factor Authentication with Nervepoint Access Manager.
VMware Esxi Administration and Support.
AVAYA IP Phone administration.
Share point 2010 server installation and support.
Implementation of Mobile Device Management (MDM) through Manage Engine.
Information Security Implementation and Management (ISO27001-2013)
Vulnerability Assessment, Reporting and Removal of threats through Nessus Tool.
Caseware Cloud and Application Support
Implementation of Crashplan Online Cloud backup.
MS SQL Server installation, DB creation, backup and support.
Installation and Configuration of Network Switches and Routers (CISCO 3560, 2960, 3550, ASR1001)
Installation & Configuration Dell, HP, IBM Servers.
Installation and configuration of Symantec Exec 2010 R3 Backup with encryption.
Administration of Kaspersky Security Center Antivirus Server.
Responsible for Scheduled Maintenance
Responsible for AD Authentication & Maintenance Responsible for Applications & Configurations - Up Time 99.5 %
Manage Patches & its upgrades through Manage Engine Desktop Central.
Sonicwall NSA2400, TZ200, CDP5040 Administration & Support.
Monitor and analyze all Server and Firewall logs periodically.
MDaemon mail server Administration and support.
Responsible for Maintenance Reports & Capacity Reports
Responsible for ISO Documentation writing & management
Responsible for Managing the Support Team
Responsible for Licenses & Its timely Renewals
Responsible for Policy & Procedures related to IT Operations
Responsible for documenting all projects
Act as Level 3 Support for any case of Issues
Responsible for all IT infrastructure Design and Implementation and Security systems
Administration of All Servers located in Three Locations (TVM, Bangalore &Chennai)
Deploying Operating Systems, Applications packages, Windows updates, High Level of knowledge and extensive experience of Microsoft Deployment Toolkit (MDT) 2008 -2012, SCCM and creating custom solutions for complex environments.
Active Directory Domain design and Implementation with multiple sites
VM Ware 5.5 (free edition) Installation and configuration.
Installation and configuration of Terminal services on windows 2008 R2
Installation and configuration of Specific Applications like IIS, WebSphere Application Server, WebLogic, Eclipse, Maven, Tortoise SVN
Configuration of Dell and HP servers (PowerEdge R710, R720, HP DL380, HP ProLiant DL320 G6) with RAID 5
Installation and Configuration of Lansweeper( network inventory, discovery and asset management tool)
Installation and configuration of Oracle 11 g
Installation and Configuration of HP NAS X1400 G2
Installation and Configuration of WSUS Server
Installation and configuration of Symantec Endpoint protection Server
Makes recommendations for new equipment and services to purchase and works with various vendors for procurement
Assists in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications.
Installation and Troubleshooting of IT systems
Deployment of Network Software and Applications.
Deployment of Print server, Network printers and scanners.
Assist in the organization and inventory of all hardware and software resources.
Installation and Troubleshooting of basic and specialized software.
Monitor access control server and CCTV and Security Devices
Coordinating and corresponding with the local and foreign Suppliers/Contractors for quotations/enquires for the items and services required.
Vendor Coordination and Managing IT Purchase,
Control on the Purchases as per the requirement and maintain against the departmental budget.
Specialized in installation and configuration of Windows 2003, Windows 2008 Servers like DC., RODC, DHCP, DNS, File Server, etc
Creating organizational units user and computer account and groups
Setting up shared folders and printers and mapping drives And Wrestling with permissions
Implementation, Security filtering for GPO’s using groups
Using group policy objects to install software and adjusting group policy that affect group policy in domain level
Installing RSAT for Vista & Win 7 client for easy server management
Creating backup solutions for windows 2008 server (WBADMIN, NTDSUTIL and IFM)
Monitoring maintaining and auditing active directory data base
Adding a Child domain Creating sites and subnets and configuring replication with mother ship
Installing and Configuring Bit locker for Drive Encryption
Setting up of Active directory configuration and Group Policy implementation in Windows2008 servers.
Configuring in hardware RAID 0, RAID 5
Experienced in Desktop administration and support on Multi platforms like Windows 98, 2000, Windows XP, Vista & Linux (Ubuntu)
Expertise in diagnosing and resolving problems associated with computer hardware & networking
Assembling, installation and configuration of Computer Hardware & Peripherals.
Monitoring & reporting on standards & performance targets.
Conducting Vulnerability scan using Nessus of the entire systems and generating reports.
Configuration of Terminal Service, WDS & MDT
Installation and configuration of surveillance network cameras & DVR System
Management and upkeep of mail boxes and group mails using third party mail servers.
Remote server and desktop support using Logmein and Gotomeeting
WSUS &Antivirus Updates Monitoring and support.
Hardware support for printers, monitors, Desktop PCs, Laptops etc.
Monitoring Servers and Network devices using PRTG monitoring tool and makes reports according to results.
Backup servers using Acronis backup
Helpdesk Support
Project support, Onsite server and systems support, support for clients on the basis of SLA
Installation of HP Servers & workstations, maintenance of workstations
AD, DNS, DHCP servers support
Group Policy creation and support
Provides internal IT support on System, Server and Network domains.
Mail Server Support
Support on Sonic wall Security Devices.
Setup and Configure Video Conferencing (Polycon)
Provides Blackberry Internet service support
Provides remote support to clients using tools like GoTo Meeting LogMeIn, Ultra VNC, Teamveiwer Etc.
Assist network administrator with application installation and testing &Installation and configuration of CISCO and HP Switches.
Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements.
Providing IT Support for Bond’s sites like Dubai Metro sites, Dubai Mall, Burj Khalifa, Yas Marina etc.
Configuration and trouble shooting of wireless networks and devices.
Service Level agreement management - SLA’s in place for all services, SLAPerformance monitoring and failures highlighted.
Provide technical expertise and recommendations in assessing new IT software projects and initiatives to support and enhance our existing Microsoft based systems
Participate in weekly meetings with the IT team to discuss progress and issues to be resolved, and report progress on a weekly basis to the IT Manager.
Handling IT Stores and Purchase
Help desk coordination
Active Directory DNS, DHCP Support
Installation, configuration and Troubleshooting HP Workstations and printers .
Installation, configuration and administration of WINDOWS 2003
Exchange Server User Level Support.
Installation and Troubleshooting of basic and specialized software.
Worked as part of information security group of the company which got ISO 27001 certification
Trouble shooting of Hardware, Software and Cabling.
Develops, maintains, and monitors procedures for all server backups (MS NT Backup)
Arranging IT stores &, Inventory of customer supplied items like printers
Control on the Purchases as per the requirement and maintain against the departmental budget.
Coordinating and corresponding with the local and foreign Suppliers/Contractors for quotations/enquires for the items and services required.
Preparation of month end stores report for the items received and the items issued from the stores and reconciled with the Accounts Department report.
Control on the Purchases as per the requirement and maintain against the departmental budget.
Reporting to IT Manager