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Syed Azhar, Career Transition Period

Syed Azhar

Career Transition Period·Transition to UAE

United Arab Emirates

Master's degree, Human Resources

Work experience

Total years of experience: 17 years, 5 months

Career Transition Period

November 2025 - Present

Transition to UAE

Dubai, United Arab Emirates

November 2025 - Present

Planned relocation from India to Dubai, UAE. Actively preparing for CIA (IIA) Part 2 examination, engaging with the local risk and compliance professional community, and pursuing mid-to-senior roles in the UAE and GCC market.

Company industry:
Administration Support Services

Assistant Manager Operations

August 2015 - October 2025

Genpact - India

Hyderabad, India

August 2015 - October 2025

Designed and operationalized end-to-end ERM frameworks and RCSA programs across 5+ business units, identifying 150+ control gaps annually and reducing operational risk incidents by approximately 20%.
Built and maintained enterprise-wide risk registers and KRI dashboards tracking 50+ risk indicators, enabling proactive escalation and executive-level risk reporting aligned with corporate governance standards.
Led cross-functional internal audit engagements on omni-channel transaction logs (processing $1B+ in digital payment flows), ensuring operational controls aligned with COSO internal control principles and Google’s corporate governance framework.
Developed and implemented Corrective Action Plans (CAPs) for 100+ audit findings, coordinating remediation across engineering, finance, and operations teams to achieve timely closure within agreed SLA targets.
Established Risk Appetite Statements and Three Lines of Defence model documentation, strengthening accountability between business owners, risk oversight, and independent audit functions.
Delivered risk-awareness training programs to 2500+ employees across business units, reducing compliance violations and operational errors; supported new hire orientation with structured compliance onboarding.
Authored and reviewed 20+ policies, SOPs, and internal control manuals to align with governance requirements; conducted annual policy gap analysis and remediation cycles.
Managed employee relations matters including conflict-of-interest disclosures, whistleblower complaints, and internal investigations, maintaining strict confidentiality and regulatory compliance.
Collaborated with department heads and senior leadership to embed a risk-aware culture, improving cross-functional risk ownership and reducing repeat audit findings by 25% year-over-year.

Company industry:
Call Centers & Customer Care Outsourcing

Assistant Manager – Risk, Compliance & Internal Audit

January 2015 - October 2025

Genpact India

Hyderabad, India

January 2015 - October 2025

Designed and operationalized end-to-end ERM frameworks and RCSA programs across 5+ business units, identifying 150+ control gaps annually and reducing operational risk incidents by approximately 20%.
Built and maintained enterprise-wide risk registers and KRI dashboards tracking 50+ risk indicators, enabling proactive escalation and executive-level risk reporting aligned with corporate governance standards.
Led cross-functional internal audit engagements on omni-channel transaction logs (processing $1B+ in digital payment flows), ensuring operational controls aligned with COSO internal control principles and Google’s corporate governance framework.
Developed and implemented Corrective Action Plans (CAPs) for 100+ audit findings, coordinating remediation across engineering, finance, and operations teams to achieve timely closure within agreed SLA targets.
Established Risk Appetite Statements and Three Lines of Defence model documentation, strengthening accountability between business owners, risk oversight, and independent audit functions.
Delivered risk-awareness training programs to 2500+ employees across business units, reducing compliance violations and operational errors; supported new hire orientation with structured compliance onboarding.
Authored and reviewed 20+ policies, SOPs, and internal control manuals to align with governance requirements; conducted annual policy gap analysis and remediation cycles.
Managed employee relations matters including conflict-of-interest disclosures, whistleblower complaints, and internal investigations, maintaining strict confidentiality and regulatory compliance.
Collaborated with department heads and senior leadership to embed a risk-aware culture, improving cross-functional risk ownership and reducing repeat audit findings by 25% year-over-year.

Company industry:
Business Support Services

Executive – Operations & Invoice Audit

January 2013 - January 2015

MOL-IPS, Mitsui O.S.K. Lines

Hyderabad, India

January 2013 - January 2015

• Audited and verified global container movement invoices, eliminating billing discrepancies and achieving near-zero
error rates across multi-currency financial transactions.
• Tracked live equipment rental data in core ERP systems, generating accurate invoices and maintaining 100% audit trail
compliance with documentation standards.
• Managed organizational records and ensured adherence to document retention compliance policies, supporting
regulatory audit readiness.

Company industry:
Shipping

Officer – Banking Operations & MIS

January 2009 - January 2013

Karvy Computershare Pvt. Ltd

Hyderabad, India

January 2009 - January 2013

• Coordinated with banking partners to recover and reprocess failed fund transfers (RTGS, Direct Credits, DDs),
achieving 95%+ recovery rate and minimizing financial exposure for clients.
• Designed MIS trackers and Pivot dashboards providing real-time operational visibility to senior management,
improving decision-making speed and accuracy.
• Applied Six Sigma DMAIC methodology during a joint Karvy-Reliance project, delivering measurable workflow
optimizations and eliminating process defects across high-volume transaction pipelines.

Company industry:
Financial Services

Education

Osmania University

September 2016

September 2016

Master's degree, Human Resources

India

Osmania University

January 2016

January 2016

Master's degree, Human Resources

India

Open University

January 2009

January 2009

Bachelor's degree, Business And Commerce

India

Skills

ANTI MONEY LAUNDERING
Intermediate
ANTI MONEY LAUNDERING
Intermediate
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
AUDITING
Intermediate
AUDITING
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
ENTERPRISE RISK MANAGEMENT ERM
Intermediate
ENTERPRISE RISK MANAGEMENT ERM
Intermediate
INSTITUTE OF INTERNAL AUDITORS IIA
Intermediate
INSTITUTE OF INTERNAL AUDITORS IIA
Intermediate
INTERNAL AUDITING
Intermediate
INTERNAL AUDITING
Intermediate
ISO 31000 SERIES
Intermediate
ISO 31000 SERIES
Intermediate
OPERATIONAL RISK
Intermediate
OPERATIONAL RISK
Intermediate
PROJECT RISK MANAGEMENT
Intermediate
PROJECT RISK MANAGEMENT
Intermediate

Training and Certifications

Certifications
Certified Compliance Officer
Certified ISO 31000 Risk Manager
2
Certified Internal Auditor (CIA) – Part 1
ISO31000 Risk Manager
PECB
Apr 2025 - Apr 2028
Show credentials

Hobbies and interests

Reading books