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omaan abdul, Technical Support

omaan abdul

Technical Support·Confidential

United Arab Emirates

Bachelor's degree, B.tech

Work experience

Total years of experience: 11 years, 9 months

Technical Support

September 2014 - Present

Confidential

Abu Dhabi, United Arab Emirates

September 2014 - Present

• Consulting for Network Security Products viz. SafeNet, IBM BigFix, ERPM, ObserveIT.
• Configuration, Installation and support for all the products.
• Periodic server maintenance and research on increasing data & network security.

• Planning, Designing and implementing Enterprise information security solutions in compliance with customer requirements.

• Assist with technical scoping/review for Statement of Work (SOW) for assigned accounts.

• Function as liaison to end-user customer technical staff regarding solution and implementation specifics.

• To act as a principal in developing alpha and beta test plans for implementation and ensuring that they were in accordance to customer’s requirement.

• Preparation of RFP response and Technical Proposals

• Accomplished organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.



Solutions Product with month/year of experience

Safenet 3 Years

ERPM 6+ Months

Bigfix 1+ Years

ObserveIT 3 Years

Qradar 4+ Months

Company industry:
IT Services
Job role:
Information Technology

Education

Al-Habeeb College of Engineering and Technology

May 2011

May 2011

Bachelor's degree, B.tech

India

GPA (percentage): 62.0%

GPA (percentage): 62.0%

B.Tech (IT) Al- Habeeb College of Engineering and Technology, 62.0% Damergidda, Chevella, R.R, Dist, Affiliated By
View attachment

JNTU

High school or equivalent,

JNTU Hyderabad, A.P

Skills

system admin
Intermediate
system admin
Intermediate
SafeNet, IBM BigFix, ERPM, ObserveIT
Expert
SafeNet, IBM BigFix, ERPM, ObserveIT
Expert

Languages

English

Expert

Urdu

Expert

Training and Certifications

Certifications
vmware
Dec 2014 - Dec 2034

Hobbies and interests

swimming