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Syed Abid Jaffer, Senior Process Executive - Data

Syed Abid Jaffer

Senior Process Executive - Data·Cognizant - India

United Arab Emirates

Bachelor's degree, Commerce

Work experience

Total years of experience: 14 years, 0 months

Senior Process Executive - Data

December 2020 - December 2023

Cognizant - India

India

December 2020 - December 2023

Company industry:
IT Services

Telesales Officer

March 2019 - March 2020

Finance house PJSC (UAE)

Abu Dhabi, United Arab Emirates

March 2019 - March 2020

Managed loan operations, leading in lead management and customer retention, fostering strong client relationships for sustained business growth.

Company industry:
Financial Services
Job role:
Banking

Relationship Manager

January 2017 - May 2018

Nexa Maruti Suzuki (India)

Hyderabad, India

January 2017 - May 2018

Cultivate and manage client relationships in the automobile sector.
Develop sales strategies, meet targets, and close deals.
Showcase product knowledge, guide clients, and ensure satisfaction.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Sales Executive

August 2014 - February 2016

ASHTECH GLOBAL FZE (UAE)

Dubai, United Arab Emirates

August 2014 - February 2016

Drive sales of electronic products through proactive client engagement and relationship-building.

Identify potential clients, understand their needs, and offer tailored electronic solutions.

Collaborate with the sales team to meet and exceed revenue targets within the electronics trading sector.

Company industry:
Consumer Electronics
Job role:
Sales

Sales Officer

July 2012 - May 2014

First Abu Dhabi Bank

Dubai, United Arab Emirates

July 2012 - May 2014

Results-oriented and customer-focused Banking Specialist with a diverse background in managing various financial products, specializing in loans and credit cards. Proven ability to drive revenue growth, build strong customer relationships, and provide tailored financial solutions. Adept at navigating regulatory requirements and ensuring compliance.

Company industry:
Banking
Job role:
Banking

Senior Merchandiser

August 2007 - June 2012

Dulsco

Dubai, United Arab Emirates

August 2007 - June 2012

Conduct daily market surveys to assess product positioning.
Engage in meetings with dealers to advocate for our products effectively.
Promote exclusive products featured in ongoing promotions.
Stay updated on market trends and monitor our competitors' activities.
Welcome customers on the sales floor, understanding their product preferences.
Assess customer needs, provide demonstrations on laptop features, and tailor product recommendations accordingly.
Ensure customer satisfaction throughout the sales process.
Arrange displays for new arrivals and promotional items.
Support managers in inventory management, ensuring fast-moving products are consistently available.
Maintain merchandise presentation to reflect a sophisticated and appealing layout.
Regularly update the Sales Manager about daily new arrivals and ongoing promotions.
Strategize and plan to meet monthly sales targets effectively.

Company industry:
Sales Outsourcing
Job role:
Sales

Education

Osmania University

June 2006

June 2006

Bachelor's degree, Commerce

India

GPA (percentage): 55%

GPA (percentage): 55%

Gained hands-on experience in accounting entries, invoice management, and reconciliation under the supervision of a Chartered Accountant. Supported in data entry, ledger maintenance, and assisting during audit preparations.

Skills

Individual Contributor
Expert
Individual Contributor
Expert
self motivation
Expert
self motivation
Expert
Team Player
Expert
Team Player
Expert
Customer Relationship Management
Expert
Customer Relationship Management
Expert
Business Development
Expert
Business Development
Expert
Strong influencer with negotiation expertise, Customer-focused and team-oriented.
Expert
Strong influencer with negotiation expertise, Customer-focused and team-oriented.
Expert
sales and business development
Expert
sales and business development
Expert

Languages

English

Expert

Urdu

Native Speaker

Hindi

Expert

Hobbies and interests

I enjoy working out at the gym.