Syed Abrarul Haque Sami

• Manage domestic and international student admissions, ensuring full compliance with UKVI and institutional regulations.
• Oversee a portfolio of 600+ applications per intake, evaluating qualifications, personal statements, and supporting documentation.
• Manage and coordinate education agents for higher education recruitment, including onboarding, monitoring, and performance tracking.
• Utilise CRM systems and SITS for data management, reporting, and compliance tracking across application cycles.
• Support the Business Development team by maintaining accurate agent and applicant data, improving operational efficiency and accuracy.
• Coordinate interview scheduling, open days, webinars, and outreach events, increasing student engagement by 33%.
• Develop and implement recruitment strategies, resulting in a 65% increase in applications across domestic and international markets.
• Liaise with universities, internal departments, and agents to ensure a streamlined admissions and communication process.

• Provided comprehensive administrative support to the senior management team, ensuring efficient day-to-day operations.
• Managed correspondence, scheduling, and document handling with a high level of professionalism and accuracy.
• • Assisted with contract management, record-keeping, and policy implementation to support operational compliance.
• Supported HR and Finance teams with documentation, invoicing, and data entry to ensure process efficiency.
• Improved internal workflows through consistent reporting, procedural documentation, and office system enhancements.
Dhaka Chamber of Commerce

• Developed and executed the Chamber’s corporate sponsorship and partnership strategy, securing collaborations that enhanced event visibility and brand reputation.
• Delivered 50+ high-impact national and international events annually, including trade summits, exhibitions, and bilateral meetings.
• Managed end-to-end project delivery, including sponsorship outreach, creative development, logistics, and post-event evaluation.
• Organised international conferences in Istanbul and Kolkata, attracting $1.2 billion in foreign investment and managing logistics for 100+ delegates with a $200, 000 budget.
• Directed the Bangladesh Trade and Investment Summit 2021, facilitating 369 B2B meetings with 552 companies from 38 countries, resulting in $1.16 billion in investment opportunities.
• Partnered with government ministries, corporate sponsors, and media to ensure consistent brand storytelling and strong stakeholder engagement.
• Produced corporate publications, press releases, newsletters, and audiovisual content, reinforcing organisational identity and communication goals.
• Supported senior executives and board members by preparing briefing materials and event strategies for public representation and stakeholder meetings.
• Monitored and reported event performance and sponsorship impact to guide continuous improvement and strategic planning.

• Led a team of 30 customer service representatives, ensuring quality assurance and Service Level Agreement compliance.
• Developed training programs to improve call handling time and customer service.
• Received best team leader award for 3 consecutive quarters.