System Administrator
BankIslami Pakistan Limited (Ex-KASB Bank Limited)
Total years of experience :25 years, 1 Months
• Administration and Management of IT Servers of the Bank.
• Managing the data Centre and computer host systems of the Bank.
• Providing 2nd level system support to the IT help desk team and ensuring training of the help desk staff on an ongoing basis.
• Ensure that Server Data of the Bank is properly secured & back-up is taken in case of system crash.
• Responsible for effective provisioning, installation/configuration, operation and maintenance of system hardware/software and related infrastructure.
• Ensures that audit of system hardware, operating systems and software systems is conducted satisfactory and that related procedures are in line with the policies and procedures of the Bank.
• Assists project teams with technical issues in the Initiation and Planning phases of the Bank’s Standard Project Management Methodology; which include need definition, benefits, technical strategy, research & development within the project life-cycle; technical analysis & design, support of operations staff in executing, testing and rolling-out the solutions.
• Responsible for the administration & management of the following systems: Windows and Application systems that support Asset Management.
• Preparation and updation of the installation and configuration procedures on an ongoing basis.
• Perform daily system monitoring, verifying integrity and availability of hardware, server resources, systems & key processes, reviewing system & application logs and verifying completion of scheduled jobs.
• Perform daily backup operations ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, media is recycled and sent off site as necessary.
• Create, change, and delete user accounts per request.
• Apply OS patches and upgrade on a regular basis, upgrade administrative tools and utilities. Configure / add new services as necessary.
Besides performing the job role of System Administrator following additional assignments/duties were handled successfully.
• Preparation of Help Desk Standard Operating Procedures (SOPs).
• Deployed McAfee Enterprise across the Bank as a team member.
• Developed Online Requisition System for IT in which the requisition is generated through web application and has the workflow approval system for purchasing inventory after online approval.
• Participated in technical research and development to enable continuing innovation within the infrastructure.
• Responsible for looking after all the IT related matters of Pak Gulf Leasing Company Limited.
• Managed security application systems and tools including virus protection, technical asset management, user authentication, intrusion prevention and detection.
• Defined system security and functionality for other business system applications. Conducted vulnerability threat assessments on existing and planned application systems and developed action plans to mitigate security gaps.
• Managed information security risk assessments of enterprise computer systems.
• Assisted management in developing disaster recovery and business continuity plans to ensure that all processes developed are consistent with defined security practices.
• Responsible for vendor management and procurement ensuring minimal cost and maximum productivity.
• Ensured that all the data of the company is properly secured and back-up taken in case of any system crash.
• Maintenance of all the inventory of the company assets for record and auditing purposes.
• Planning and establishing work/project schedules to determine equipment needs of employees assigned to perform specific duties.
• Managed Communication links/Connectivity.
• Ensured that the monthly eCIB was reported to the State Bank of Pakistan on a monthly basis.
• Developed and ensured that accuracy and timely distribution of daily/weekly/monthly financial reports, customized reports and prospect management reports to support the comprehensive leasing and ongoing development operations.
• Developed new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability. Trained technical staff to use new software developed and/or acquired.
• Established guidelines and methods for the installation and management of the host computer operating systems, disk arrays, fiber channel switches, tape libraries and other components
• Weekly progress updated regarding the system to the CEO and Chairman of the company.
• Developed an IT Procurement Policy Document of the Bank.
• Responsible for vendor management of KASB Bank Limited. Ensured good relationship with vendors to avail best discounts and prices. Also ensured that the machines/equipment purchased as per the tasks/requirements of the Bank.
• Prepared budget for Information Technology Department. Also maintained the MIS for utilized and available balance of budget for department.
• Was part of the Re-engineering COBIT Standard Framework exercise of the Bank.
• Served as the chief purchasing and contracting official for the bank and managed the central IT procurement office.
• Monitored work plans, goals and performance measures and provided coaching and corrective action as needed for performance improvement and development.
• Developed, reviewed and executed various contract documents, e.g., facilities and rental agreements of hardware, maintenance, professional services.
• Served as a key support staff in devising and implementing the Bank's disaster recovery plan.
• Ensured compliance to the Service Level Agreements (SLA) for hardware/software/connectivity/Services.
• Ensured the availability of hardware on time for new appointees.
• Maintained Inventory for usable hardware and unwanted hardware for disposing-off as per company policy.
• Responsible for looking after all the IT related matters of the company.
• Responsible for vendor management of the company and ensure that the equipment was purchased at the best available price in the market. Also ensured that the system purchased as per the approved policy of the company.
• Maintained Inventory for usable hardware and unwanted hardware for disposing-off as per company policy.
• Administration and Management of the Loan Mortgage System developed internally for loan tracking.
• Preparation of various reports as and when required by the company management.
• Preparation of IT budget of the company.
• Looked after Communications links/Connectivity of the company.
• Developed methods and procedures to meet customer and internal requirements.
• Monitored and maintenance of network equipment, applications, and security.
• Maintained Services Level Agreement for Software, Hardware, Services.
Besides the above mentioned job assignments following contributions were made during my employment tenure at IHFL.
• Developed Loan Mortgage System for International Housing Finance Limited. It was a workflow based system capable of generating delinquency, inter-related delinquency reports and other reports as required by the Management; and its updation on an ongoing basis.
• Customized General Ledger System.
• Customized Provident Fund System.
• Expanded information assurance and compliance. Reduced non-compliance from nearly 85% to less than 2% across the organization within a year.
Executive MBA.
Post Graduate Diploma in Computer Science.
B.Com.
2 years diploma in computer science.
