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Amaan Ahmed Syed, Inventory Management and operations

Amaan Ahmed Syed

Inventory Management and operations·We Care Clinic

Saudi Arabia

Master's degree, Finance And Administration

Work experience

Total years of experience: 7 years, 3 months

Inventory Management and operations

January 2023 - March 2025

We Care Clinic

Hyderabad, India

January 2023 - March 2025

Successfully managed inbound logistics by overseeing the Goods Receipt Note (GRN) process and optimizing ERP systems to enhance
operational efficiency.
Implemented FIFO and FEFO inventory protocols for highturnover FMCG products, significantly reducing waste and minimizing stock
expiration.
Conducted regular cycle counts and perpetual inventory audits utilizing HandHeld Terminals (HHT), achieving and maintaining high stock
accuracy levels.
Coordinated outbound logistics for stock replenishment, analyzing realtime sales data and stockout alerts to ensure optimal inventory
levels on the sales floor.
Possess hands on experience with Computer Aided Facility Management (CAFM) tools and Warehouse management systems tools to
streamline operations and improve facility management practices.
Odoo ondo Stock Reconciliation ERP systems EXECEL
Company industry:
Medical Clinic
Job role:
423

L1 IT Support Engineer

January 2020 - December 2022

Wipro Limit

Hyderabad, India

January 2020 - December 2022

Served as the first point of contact for IT incidents and service requests via ITSM tools, phone, and email.
Provided firstlevel troubleshooting for hardware, software, network, and application issues.
Supported Windows OS, Microsoft 365, Outlook, Teams, and managed user accounts in Active Directory/ Azure AD.
Handled password resets, access provisioning, VPN support, and basic network troubleshooting (TCP/IP, DNS, DHCP).
Installed and configured desktops, laptops, printers, and other IT peripherals.
Escalated complex issues to L2/L3 teams and ensured SLA compliance until resolution.
Supported onboarding/offboarding activities including account setup and asset allocation.
Maintained accurate ticket documentation and followed ITILbased service management processes.
Company industry:
IT Services
Job role:
Information Technology

Senior Executive - desktop Support

January 2018 - April 2020

Cognizant TechnologySolutions

Hyderabad, India

January 2018 - April 2020

Designation:
System Administration / Desktop Support
Provided technical support on Desktop, laptop, printers Scanner, Email/Messaging, basic Networking, Active Directory, internal Applications,
to support via Calls, emails, and ticket.
Take ownership of customer issues reported and see problems through to resolution.
Research, diagnose, troubleshoot and identify solutions to resolve customer issues.Followed standard procedures for proper escalation of
unresolved issues to the appropriate internal teams, Provided prompt and accurate feedback to customers.Ensure proper recording and
closure of all issues, prepared accurate and timely reports.
Documented knowledge in the form of knowledge base tech notes and articles.
Follow the SLA for issues with respect to the severity.
Hand on experience in jira and servicenow for incident management tool and bug issues
Company industry:
IT Services
Job role:
Information Technology

Education

Deccan College Post-graduate And Research Institute

December 2016

December 2016

Master's degree, Finance And Administration

India

GPA (percentage): 65%

GPA (percentage): 65%

I have a master degree in Finance and marketing

haindavi degree College

January 2014

January 2014

Bachelor's degree, Computers

India

Skills

Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Accounting
Expert
Accounting
Expert
Data Entry
Expert
Data Entry
Expert
Management
Expert
Management
Expert
Warehouse Management
Expert
Warehouse Management
Expert
stock reconciliation
Expert
stock reconciliation
Expert
Customer Service
Intermediate
Customer Service
Intermediate
Sales
Expert
Sales
Expert
Stores
Expert
Stores
Expert
erp
Expert
erp
Expert
Store Management
Expert
Store Management
Expert
Administration
Expert
Administration
Expert
Marketing
Expert
Marketing
Expert
Teamwork
Expert
Teamwork
Expert
Front Office
Expert
Front Office
Expert
Warehousing
Expert
Warehousing
Expert
Logistics
Expert
Logistics
Expert
Inventory Control
Expert
Inventory Control
Expert
Receptionist
Expert
Receptionist
Expert
Google Adwords
Expert
Google Adwords
Expert
SEO
Expert
SEO
Expert
Advertising
Expert
Advertising
Expert
Social Media Marketing
Expert
Social Media Marketing
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Data Input
Expert
Data Input
Expert
CISCO WEBEX
Intermediate
CISCO WEBEX
Intermediate
COMPUTER AIDED FACILITY MANAGEMENT
Intermediate
COMPUTER AIDED FACILITY MANAGEMENT
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
HARDWARE TROUBLESHOOTING
Intermediate
HARDWARE TROUBLESHOOTING
Intermediate
INVENTORY RECONCILIATION
Intermediate
INVENTORY RECONCILIATION
Intermediate
JIRA
Intermediate
JIRA
Intermediate
ODOO 10
Intermediate
ODOO 10
Intermediate
TYPING
Intermediate
TYPING
Intermediate
E COMMERCE
Intermediate
E COMMERCE
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
MICROSOFT BACKOFFICE SERVERS
Intermediate
MICROSOFT BACKOFFICE SERVERS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PRESENTATION SOFTWARE
Intermediate
PRESENTATION SOFTWARE
Intermediate
SOCIAL MEDIA
Intermediate
SOCIAL MEDIA
Intermediate

Languages

English
Expert
Hindi
Native Speaker
Urdu
Native Speaker

Training and Certifications

Certifications
Cisco Certified Basic Network
International English language testing sytm(IELTS)
Cisco Certified Basic Network Cisco
International English language testing sytm(IELTS)