Technology Solution Consultant - Business Critical servers – HP Itanium blade /HP 9K servers
Hewlett Packard enterprise
Total years of experience :23 years, 3 Months
• Provide remote support for issues with HP RX (Itanium), RP (PA-RISC) series, HP Blade Servers and HP Superdome servers.
• Handling C3000 and C7000 Enclosure (Firmware Update, managing and troubleshooting)
• Generating Server logs, Enclosure logs/IDC logs for super domes and analysing them to find faults and arranging replacements.
• Providing support on IVM (integrity virtual machine) issues.
• Installation of Esxi.
• NPAR administration, creating and managing partitions, optimization of resources.
• HP - UX 11i v2 & v3 Administration.
• Managing partition with RAID configuration (RAID 1, 0, 1+0, 1+0 and 5)
• Installing HPUX OS Patches & Bundles, firmware and device drivers.
Responsibilities:
• Provide Remote support to Customers for US region.
• Remain knowledgeable of Dell's product line and service offerings, current industry products and technologies.
• Resolving all Hardware & Software, OS, and Printer related issues for Desktop/Laptops.
• Co-operate with Product group and help Identify and provide input on unique or recurring customer problems.
• Resolving customer issue & also driving towards customer satisfaction.
• Doing up sell for Warranty and retaining the customer base and making business towards 100 % self funding.
• Help business with knowledge and understanding of policies and procedures to determine a course of action based on guidelines.
• Data back up and Data transfer.
Responsibilities:
• Provide technical support to the staff of over 75 users.
• Managing & maintaining Windows OS.
• Installation, Configuration and troubleshooting of client & server operating Systems.
• Troubleshoot network, Internet and email problems for users.
• Assembled, configured, installed, tested and repaired computer hardware and software.
• Configure Microsoft outlook, outlook express.
• Data Backup and Restore
• Installing Antivirus and Antispyware software’s, live updating.
• Maintaining daily report of network printers and status of antivirus update in client systems.
• Installed operating systems, applications, service packs etc.
Responsibilities:
• Installing, supporting, and maintaining computer systems
• Assembled, configured, installed, and repaired computer hardware/software.
• Installing Antivirus Antispyware & malware software’s, live updating.
• Maintaining systems and networks in customer place.
Responsibilities:
• Site survey, Prepare the Bills of Materials and the Bills of Quantity.
• Design and Estimate of project requirements for the client.
• Assign and instruct manpower for the smooth implementation of the project.
• Attend the coordination meeting with the other contractor With regards to project updates.
• Monitor the project status from time to time.
• Documentation - preparing as built drawing of the project.
• After sales follow-up.
Responsibilities:
• Sorting network troubles during operation - both hardware and software
Responsibilities: (DATA ENTRY).
• Transcribe data in excel format
currently in 4th semester of total 6 semesters will be completing in 2017