Retail Operation Manager
Centrepoint - Landmark Group - Saudi Arabia
Total years of experience :10 years, 5 Months
Responsibilities:
•On job training in running showroom for all brands
•Technical training for sport equipment
•Recruit operating staff in Qatar
•Training for warehouse setup
(Apparel and fashion department) Store Manager Dammam KSA
Responsibilities:
•Manage NSC largest-volume store of 2, 000 sq mt with sales of approximately 1, 40, 000 per week.
•Handle all merchandising, inventory control, ordering, cash control, and maintenance.
•Oversee store opening and closing procedures.
•Direct sales floor activities assist customers and address customer concerns.
•Input data to prepare daily sales reports and regularly use weekly and monthly data to develop sales and promotional strategies.
•Hire, train, and coordinate a staff of 26.
•Work with other branches as well to develop local marketing and advertising strategies, supplementing national campaigns.
•Inspire sales staff to develop and implement special promotions and events.
•Won two merchandising display contests.
•Received the "NSC" Sales Award for exceeding sales goals.
•Making daily manager Check List.
•Using IT databases to record sales figures for data analysis and forward planning
Responsibilities:
•Assisting the department manager in overseeing the operations of the apparel and fashion department.
•Supervising and managing the staff in the department, including scheduling, training, and performance evaluation.
•Assisting with inventory management, including receiving and processing shipments, conducting stock checks, and maintaining accurate inventory records.
•Collaborating with the buying and merchandising teams to ensure proper product assortment and display.
•Monitoring sales performance and analyzing data to identify trends and opportunities for improvement.
•Assisting in creating and implementing sales strategies and promotional activities to drive revenue and achieve sales targets.
•Providing exceptional customer service by assisting customers with inquiries, resolving complaints, and ensuring a positive shopping experience.
•Maintaining visual merchandising standards by arranging displays, coordinating signage, and ensuring the overall aesthetic appeal of the department.
•Monitoring and managing product pricing and promotions to maximize profitability.
•Assisting in conducting market research and competitor analysis to stay updated on industry trends and customer preferences.
•Collaborating with the marketing team to execute marketing initiatives, including social media campaigns, events, and promotions.
•Ensuring compliance with company policies, procedures, and safety regulations.
•Assisting in the recruitment, training, and development of department staff.
•Assisting in budgeting and financial planning for the department.
•Keeping abreast of fashion trends, new product arrivals, and industry developments.