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Syed khaja khaleel uddin, Deputy Manager – Personal Banking & Financial Sales

Syed khaja khaleel uddin

Deputy Manager – Personal Banking & Financial Sales·HDFC Bank India Pvt Ltd

Saudi Arabia

Master's degree, Finance

Work experience

Total years of experience: 9 years, 6 months

Deputy Manager – Personal Banking & Financial Sales

July 2024 - March 2026

HDFC Bank India Pvt Ltd

Hyderabad, India

July 2024 - March 2026

• Achieved monthly sales targets by cross-selling personal, home, car loans, LAS, and retail products, increasing
portfolio revenue by 15%.
• Sold PMS, SIP, mutual funds, and ULIP, improving client retention by 20%.
• Promoted HDFC SKY, a digital investment platform for stocks, mutual funds, and F&O, increasing client adoption
by 25%.
• Facilitated POS machine onboarding for merchants, enabling digital payment acceptance.
• Managed retail trade and forex operations including remittances, foreign currency exchange, LC, and BG and
ensuring 100% compliance.
• Conducted KYC, EDD, and AML checks safeguarding clients and bank operations.
Company industry:
Banking

Deputy Manager – Credit Intelligence & Control Unit

December 2022 - March 2026

HDFC Bank India Pvt Ltd

Hyderabad, India

December 2022 - March 2026

• Conducted credit risk analysis by evaluating financial statements, credit reports, and repayment capacity of
applicants.
• Reviewed and processed retail and secured loans, ensuring compliance with bank policies and risk frameworks.
• Supported internal audit and compliance teams, implementing control mechanisms to strengthen governance.
• Identified operational gaps and implemented corrective controls, reducing process errors by 30%.
• Collaborated with fraud investigation teams to prevent potential financial losses.
• Improved documentation standards and compliance reporting across the credit department.
Company industry:
Banking

Associate Analyst – Insurance Operations & Claims Review

October 2016 - March 2026

Optum Global Solutions India Pvt Ltd

Hyderabad, India

October 2016 - March 2026

• Managed first-level grievance resolution for insurance claims through detailed policy and documentation review.
• Investigated claim discrepancies to identify fraud risks and processing errors.
• Coordinated with internal departments to ensure timely claim processing within defined SLAs.
• Maintained detailed claim records supporting internal audits and compliance.
Company industry:
Other Healthcare Services

Deputy Manager - Personal Banking And Financial Sales

July 2024 - September 2025

HDFC Bank India Pvt Ltd – Hyderabad, India

Hyderabad, India

July 2024 - September 2025

• Achieved monthly sales targets by cross-selling personal, home, car loans, LAS, and retail products, increasing
portfolio revenue by 15%.
• Sold PMS, SIP, mutual funds, and ULIP, improving client retention by 20%.
• Promoted HDFC SKY, a digital investment platform for stocks, mutual funds, and F&O, increasing client adoption
by 25%.
• Facilitated POS machine onboarding for merchants, enabling digital payment acceptance.
• Managed retail trade and forex operations including remittances, foreign currency exchange, LC, and BG and
ensuring 100% compliance.
• Conducted KYC, EDD, and AML checks safeguarding clients and bank operations.
Company industry:
Banking
Job role:
Banking

Deputy Manager – Credit Intelligence & Control Unit

December 2022 - June 2024

HDFC Bank India Pvt Ltd – Hyderabad, India

Hyderabad, India

December 2022 - June 2024

• Conducted credit risk analysis by evaluating financial statements, credit reports, and repayment capacity of
applicants.
• Reviewed and processed retail and secured loans, ensuring compliance with bank policies and risk frameworks.
• Supported internal audit and compliance teams, implementing control mechanisms to strengthen governance.
• Identified operational gaps and implemented corrective controls, reducing process errors by 30%.
• Collaborated with fraud investigation teams to prevent potential financial losses.
• Improved documentation standards and compliance reporting across the credit department.
Company industry:
Banking
Job role:
Banking

Senior Analyst – Financial Risk & Compliance

July 2019 - December 2022

Optum Global Services India Pvt Ltd

Hyderabad, India

July 2019 - December 2022

• Reviewed and resolved complex insurance claims by analyzing medical records, financial documentation, and
policy coverage.
• Conducted financial risk assessments and supported internal audit processes for high-value claims.
• Collaborated with fraud detection teams to investigate suspicious claims, reducing payout leakage by 20%.
• Maintained accurate compliance documentation and ensured adherence to regulatory policies.
• Implemented process improvements enhancing operational efficiency and audit readiness.
Company industry:
Medical & Healthcare Equipment
Job role:
Medical, Healthcare, and Nursing

Senior Analyst – Financial Risk & Compliance

July 2019 - December 2022

Optum Global Solutions India Pvt Ltd

Hyderabad, India

July 2019 - December 2022

• Reviewed and resolved complex insurance claims by analyzing medical records, financial documentation, and
policy coverage.
• Conducted financial risk assessments and supported internal audit processes for high-value claims.
• Collaborated with fraud detection teams to investigate suspicious claims, reducing payout leakage by 20%.
• Maintained accurate compliance documentation and ensured adherence to regulatory policies.
• Implemented process improvements enhancing operational efficiency and audit readiness.
Company industry:
Other Healthcare Services

Associate Analyst – Insurance Operations & Claims Review

October 2016 - June 2019

Optum Global Services India Pvt Ltd

Hyderabad, India

October 2016 - June 2019

• Managed first-level grievance resolution for insurance claims through detailed policy and documentation review.
• Investigated claim discrepancies to identify fraud risks and processing errors.
• Coordinated with internal departments to ensure timely claim processing within defined SLAs.
• Maintained detailed claim records supporting internal audits and compliance.
Company industry:
Medical & Healthcare Equipment
Job role:
Medical, Healthcare, and Nursing

Education

OSMANIA UNIVERSITY

October 2020

October 2020

Master's degree, Finance

India

GPA (rating): Very good

GPA (rating): Very good

Master of Business Administration in Finance with strong exposure to banking operations, credit appraisal, financial analysis, risk management, and compliance.

Osmania University

October 2020

October 2020

Master's degree, Finance

India

OSMANIA UNIVERSITY

November 2015

November 2015

Bachelor's degree, Commerce

India

GPA (rating): Very good

GPA (rating): Very good

Bachelor of Commerce with academic focus on Accounting, Banking Operations, Financial Management, and Business Law

Osmania University

October 2015

October 2015

Bachelor's degree, Commerce / Accounting / Finance

India

Osmania University

March 2010

March 2010

High school or equivalent, Accounting and Economics

India

Skills

BUSINESS DEVELOPMENT

Expert

B2B Sales

Expert

Client Acquisition

Expert

Relationship Manager

Expert

Sales

Expert

Cross Selling of Products

Expert

Retail Banking

Expert

Banking Operations

Expert

Trade Finance

Intermediate

Forex

Intermediate

Letters Of Credit

Intermediate

Guarantees

Intermediate

Credit Risk

Expert

KYC

Expert

AML

Expert

Compliance

Expert

Fraud Detection and Investigation

Expert

Portfolio Management

Expert

MIS Reporting

Expert

CRM software

Intermediate

Financial Modeling

Beginner

SEO

Beginner

Analytics

Intermediate

AUDITING

Intermediate

BANKING

Intermediate

COMPLIANCE REPORTING

Intermediate

FINANCE

Intermediate

LINKEDIN

Intermediate

OPERATIONS

Intermediate

PROJECT RISK MANAGEMENT

Intermediate

RETAIL BANKING

Intermediate

RISK MANAGEMENT

Intermediate

SALES

Intermediate

Languages

English

Expert

Arabic

Beginner

Hindi

Expert

Urdu

Expert

Telugu

Intermediate

Training and Certifications

Certifications
Portfolio Management & Personal Banker Excellence
Fraud Investigation & Compliance Training
Insurance Regulatory and Development Authority of India (IRDAI) Certification
Portfolio Management and Personal Banker Excellence
Fraud Investigation and Compliance Training
Certificate course from Insurance Regulatory and Development Authority of India

Hobbies and interests

Traveling, making connections, and working out on a daily basis.