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Muhammad Shehroz, Business Development Executive

Muhammad Shehroz

Business Development Executive·TCS (Pvt.Ltd)

Saudi Arabia

Diploma, Software Engineering

Work experience

Total years of experience: 8 years, 8 months

Business Development Executive

October 2022 - April 2025

TCS (Pvt.Ltd)

Karachi, Pakistan

October 2022 - April 2025

• Identified and pursued new business opportunities to drive growth and expand market presence.
• Cultivated and managed strong customer relationships to enhance client satisfaction and retention.
• Oversaw daily logistics operations, ensuring seamless execution and timely deliveries.
• Handled payment collections efficiently, contributing to improved cash flow management.
• Responded promptly to client queries, fostering trust and loyalty.
• Tracked consignments meticulously to ensure transparency and reliability in service delivery.
• Consistently met and exceeded sales targets, showcasing strong performance and commitment.
• Successfully recovered overdue payments, significantly enhancing revenue streams.
Company industry:
IT Services
Job role:
Sales

Business Development Executive

October 2022 - April 2025

TCS Pvt. Ltd.

Karachi, Pakistan

October 2022 - April 2025

• Cultivated and generated new business leads, enhancing customer engagement and loyalty.
• Successfully recovered overdue amounts, improving cash flow and financial health.
• Optimized shipment routes for efficient daily deliveries, reducing transit times.
• Coordinated field staff schedules to ensure seamless pickup and delivery operations.
• Managed client communications through email and phone, fostering strong relationships.
• Monitored consignments closely, ensuring timely and accurate pickups and deliveries.
• Prepared and submitted monthly invoices, streamlining the billing process and enhancing accuracy.
Company industry:
Distribution, Supply Chain & Logistics

Business Development Executive

October 2023 - January 2025

TCS Pvt Ltd

Karachi, Pakistan

October 2023 - January 2025

• Managed B2B clients and achieved 85-90% of monthly sales targets
• Generated sales lead and created opportunities to grow business volume
• Built and maintained strong customer relationships
• Recovered overdue payments and improved overall cash flow
• Coordinated with operations to ensure timely pickups and deliveries
• Handled customer issues, service queries, and complaints professionally
• Prepared quotations and maintained accurate client records
Company industry:
Distribution, Supply Chain & Logistics

Operations & Data Coordinator

January 2022 - January 2023

TCS Pvt Ltd

Karachi, Pakistan

January 2022 - January 2023

• Managed shipment tracking and logistics data
• Coordinated pickup and delivery schedules
• Maintained operations reports
• Supported route planning
• Handled operations documentation
Company industry:
Distribution, Supply Chain & Logistics

Data Analyst

October 2019 - October 2022

TCS Pvt. Ltd.

Karachi, Pakistan

October 2019 - October 2022

• Oversaw daily operations to optimize delivery processes, enhancing customer satisfaction.
• Coordinated and scheduled delivery teams, improving efficiency and reducing turnaround times.
• Analyzed client data to identify trends and opportunities for business growth.
• Delivered technical support to streamline operations and improve system performance.
• Partnered with cross-functional teams to create innovative solutions that drive revenue growth.
• Leveraged data insights to inform strategic decisions and foster client relationships.
• Developed and implemented process improvements that resulted in measurable operational efficiencies.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Information Technology

Operations Executive

January 2016 - January 2019

Daraz (E-commerce Logistics)

Karachi, Pakistan

January 2016 - January 2019

• Monitored daily delivery operations and shipment status
• Performed COD reconciliation and payment verification
• Coordinated with riders and warehouse teams
• Tracked failed and pending deliveries
• Prepared daily operations reports
Company industry:
Distribution, Supply Chain & Logistics

Education

Aptech Computer Education

August 2022

August 2022

Diploma, Software Engineering

Pakistan

GPA (percentage): 75%

GPA (percentage): 75%

java script, C Language, SQL Server, Windows and Software installation, Networking, MS Office, Visual basis, SQL, PHP, Word Press
View attachment

Virtual University

April 2021

April 2021

Bachelor's degree, Computer Science

Pakistan

,

Virtual University of Pakistan

January 2021

January 2021

Bachelor's degree, Computer Science

Pakistan

Aptech Computer Education

September 2018

September 2018

Bachelor's degree, Software

Pakistan

Aptech Computer Education

September 2018

September 2018

Bachelor's degree, Software Engineering

Pakistan

Aptech Computer Education

August 2018

August 2018

Diploma, Software Engineering

Pakistan

Aptech Computer Education

January 2018

January 2018

Diploma, Software Engineering

Pakistan

For Men College

January 2014

January 2014

High school or equivalent, Computer Science

Pakistan

GPA (percentage): 62.36%

GPA (percentage): 62.36%

Pre-engineering

Stars Children Academy

January 2012

January 2012

High school or equivalent, Computer Science

Pakistan

GPA (percentage): 82%

GPA (percentage): 82%

,

Skills

IT Technical Support
Expert
IT Technical Support
Expert
Supervisory Skills
Expert
Supervisory Skills
Expert
Data Processing
Expert
Data Processing
Expert
ACCOUNTS RECEIVABLE
Intermediate
ACCOUNTS RECEIVABLE
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
LEAD GENERATION
Intermediate
LEAD GENERATION
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES STRATEGY
Intermediate
SALES STRATEGY
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
JAVASCRIPT
Expert
JAVASCRIPT
Expert
LISTENING
Expert
LISTENING
Expert
MICROSOFT WINDOWS
Beginner
MICROSOFT WINDOWS
Beginner
MICROSOFT WORD
Beginner
MICROSOFT WORD
Beginner
NETWORKING
Expert
NETWORKING
Expert
ORGANIZATIONAL AWARENESS
Expert
ORGANIZATIONAL AWARENESS
Expert
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
DATA ENTRY
Beginner
DATA ENTRY
Beginner
HTML
Expert
HTML
Expert
CRM software
Expert
CRM software
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Outlook
Expert
Outlook
Expert
Excellent Communication & Active Listening
Expert
Excellent Communication & Active Listening
Expert
Data Entry and Reporting
Expert
Data Entry and Reporting
Expert
Shipment Scheduling & Logistics Coordination
Expert
Shipment Scheduling & Logistics Coordination
Expert
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
COMPUTER NETWORKS
Intermediate
COMPUTER NETWORKS
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
LOGISTICS MANAGEMENT
Intermediate
LOGISTICS MANAGEMENT
Intermediate
SUPPLY CHAIN MANAGEMENT
Intermediate
SUPPLY CHAIN MANAGEMENT
Intermediate
TRANSPORTATION PLANNING
Intermediate
TRANSPORTATION PLANNING
Intermediate
WAREHOUSE OPERATIONS
Intermediate
WAREHOUSE OPERATIONS
Intermediate
Marketing
Expert
Marketing
Expert

Languages

English
Expert
Urdu
Expert
Hindi
Expert
Arabic
Expert

Training and Certifications

Certifications
IT Essentials (CISCO)
IT Essentials (CISCO)