IT Support
ACC General Trading LLC
Total years of experience :2 years, 1 Months
Designing backup strategy, ensuring scheduled / unscheduled backups as per backup plan and
responsible for user management etc.
- Installing and configuring server operating systems, application software, anti-viruses & hardware, etc.
and assessing organizational requirements for security as well as executing backup strategy, ensuring
scheduled / unscheduled backups
- Troubleshooting & Configuration of Windows Server 2016 Server, Windows 10 Systems and other
Desktop based programs
- Tracking server activity, performing upgrades of software, maintaining computer hardware, addressing
questions about technical problems
- Installation & Troubleshooting of Windows
- Configuring network printer and other software / hardware devices and assigning user nodes to various
devices installed and networked, handling allocation and protection of user rights, as per company’s
policies
- Managing firewalls and Antivirus.
- Managing CCTV System
- Extending high-end technical support on various Servers and ensuring high customer satisfaction levels
through prompt redressal of their problems
- Provide Microsoft Office Training and support to users.
- Responsible for PC support, troubleshooting and repairs of PCs and peripherals
- Managing Hardware evaluation, technical recommendation, Software purchase, installation and upgrades
on PCs, computer peripherals and networking components
- Arrange Meetings, Make Presentations
Arrange Meetings, Make Presentations, Software Installation, Provide Microsoft Office Training, Make
invoices, Solve Computer Hardware Issues, and Windows Installations
Projects
Projects