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Syed Murtaza Hussain, Telecom Engineer

Syed Murtaza Hussain

Telecom Engineer·Afiniti

Pakistan

Bachelor's degree, Telecommunication Engineering

Work experience

Total years of experience: 13 years, 11 months

Telecom Engineer

August 2017 - Present

Afiniti

Karachi, Pakistan

August 2017 - Present

Company industry:
IT Services
Job role:
Information Technology

Expert Telephony Engineer (Senior Manager)

August 2017 - Present

Afiniti

Bermuda

August 2017 - Present

Manage Linux server environments, overseeing configuration, optimization, and troubleshooting to
ensure optimal performance and security.
Deployed and managed containerized applications using Docker, improving deployment consistency
across dev, staging, and production environments.
Proficient in Docker for containerization and Kubernetes for orchestration and scaling of microservices
based applications
Streamlined application delivery by implementing CI/CD pipelines with Docker and Kubernetes, cutting
release time
Collaborated closely with the Infrastructure department to provide planning and support for the upgrade
and maintenance ofvCenter Server and VMware ESXi environments. Also, Managed troubleshooting,
performance tuning, and resource optimization for ESXi hosts and virtual machines, contributing to
operational efficiency and security compliance.
Leverage JIRAs robust project management capabilities, particularly in Agile methodologies such as
Scrum, to streamline workflows, track progress, and facilitate seamless collaboration. Customize JIRA
workflows and boards to support Agile development practices and align with organizational objectives.
Coordinate with internal teams including Quality Assurance, Research and Development, Systems
Integration and Deployment teams to ensure seamless synchronization and integration of projects.

Company industry:
IT Services

Service Engineer

August 2013 - December 2016

ericsson-pakistan

Karachi, Pakistan

August 2013 - December 2016

Commissioning various links and made them alarm free for PAT

Configuring Radio Links using software ML(MiniLink) Craft

Having experience of E1s’ routing through SOM on CMPak Project

Hands on experience of sites DCN visibility on SOM

Supervising PAT for new roll out sites

Link up gradation and 3G implementation on Ericsson transmission node

I have also contributed my efforts on on Mobilink SWAP project, responsible for:

Installation and Integration of RBS 6000 series

Creating IDBs using OMT50L

Configuration and commissioning of Transmission link using Minilink Craft 2.20

DCN configuration and remote visibility of site

E1s’ routing from BSC to site

Troubleshooting and removing internal alarms during and after swap

Define external alarms from BTS to Rectifier (Emerson and Delta)

Company industry:
Telecommunications
Job role:
Engineering

Implementation Supervisor RAN

January 2013 - December 2016

Relacom

Karachi, Pakistan

January 2013 - December 2016

Worked on three major projects:
Pakistan Mobile Communication Limited (Managing Service Operations)
Coordinated with site engineers and technicians to resolve major/minor outages
Making TNs alarm free, which also include hardware and software upgrades
Performing transmission audit for customer and configuring link as per link budgets Solving visibility
issue regarding microwave links via CLI/Telnet
Perform health check and check notifications/alarms to reduce network outages
China Mobile Pakistan 2G/3G/4G on Ericsson equipment
Worked on E1s routing through So-EM
Solved visibility issues regarding microwave links via So-EM
Created new circuits, troubleshooting of circuits using IPTNMS
Commissioned various links and made them alarm free for PAT
Supervised PAT for new roll out sites
Link up gradation and 3G/4G implementation on Ericsson transmission node
Mobilink SWAP project
Worked on installation and Integration of RBS 6000 series
Created IDBs using OMT50L
Configured and commissioned Transmission links using Minilink Craft
Worked on DCN configuration and remote visibility of site
E1s routing from BSC to site

Company industry:
Telecommunications

Network Operations Engineer at CloudBPO

February 2012 - August 2013

A BreezeCOM Company

Karachi, Pakistan

February 2012 - August 2013

Network Operations Engineer at CloudBPO (A BreezeCOM Company) (since Feb, 2012)

• Managing the effective and cost-efficient routing of voice traffic over the IP network
using H.323 and SIP protocols
• Setting up the endpoints, Gateways, Gatekeepers, Dial-peers, calling plans on Nextone soft switch. Meanwhile, configuring and optimizing voice compression codecs, endpoint provisioning, route maintenance
• Trouble shooting and Call monitoring: Continuous monitoring of calls through our platforms, traffic analysis, regular checking of ASR, ACD and PDD.
• Understanding of wireshark SIP traces for signaling and media.
• Coordination with sales, billing and upper management for the smooth flow of business and also assisted sales with the pre-sales activities.
• Provide high level technical support to multiple vendors and customers to maintain business operations.

Company industry:
Telecommunications
Job role:
Engineering

Network Operations Engineer

January 2012 - January 2013

A BreezeCom Company

Karachi, Pakistan

January 2012 - January 2013

Managed the effective and cost-efficient routing ofvoice traffic over the IP network using H.323 and SIP
protocols
Set up the endpoints, Gateways, Gatekeepers, Dial-peers, calling plans on Nextone soft switch, while,
configuring and optimizing voice compression codecs, endpoint provisioning, route maintenance
Trouble shooting and call monitoring: Continuous monitoring of calls through our platforms, traffic
analysis, regular checking of ASR, ACD and PDD.
Understanding of wireshark SIP traces for signaling and media.
Coordinated with sales, billing and upper management for the smooth flow of business and also
assisted sales with the pre-sales activities.
Provided high level technical support to multiple vendors and customers to maintain business
operations.

Company industry:
Telecommunications

Education

NED University of Engineering & Technology

December 2011

December 2011

Bachelor's degree, Telecommunication Engineering

Pakistan

GPA (point): 3.4 out of 4

GPA (point): 3.4 out of 4

Bachelor Of Engineering (B.E. in Telecommunication Engineering) Final Year Project Monitoring of GSM Based Cellular Network using Python: • Designed software which can automatically identify a problem and monitor KPIs (Key Performance Indicators) in a GSM based Cellular System. • Used Python 2.5 as a programming language this project helps me in building the abilities of team work, time management, multi-tasking and troubleshooting of problems. Project Learning: • In depth knowledge of GSM • I have learned scripting, optimization • How to work in a team • This project helps me to enhance my programming skill

NED University of Engineering and Technology

December 2011

December 2011

Bachelor's degree, Telecommunication

Pakistan

GPA (point): 3.4 out of 4

GPA (point): 3.4 out of 4

Skills

Wireless

Expert

GSM

Expert

Telecommunications

Expert

Network Operations

Expert

VoIP

Expert

ACD

Intermediate

ANTENNA

Intermediate

ASR

Intermediate

BILLING

Intermediate

BUSINESS OPERATIONS

Intermediate

ENGINEER

Intermediate

IP

Intermediate

MAINTENANCE

Intermediate

NETWORK OPERATIONS

Intermediate

OPERATIONS

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

INFORMATION TECHNOLOGY

Intermediate

LEADERSHIP

Intermediate

MANAGEMENT

Intermediate

NETWORK TROUBLESHOOTING

Intermediate

PROJECT MANAGEMENT

Intermediate

QUALITY ASSURANCE

Intermediate

RESEARCH

Intermediate

SOFTWARE DEVELOPMENT

Intermediate

TELEPHONY

Intermediate

Wireless

Expert

GSM

Expert

Telecommunications

Expert

Network Operations

Expert

VoIP

Expert

Languages

Urdu

Expert

English

Intermediate