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syed mustaba, Senior SRE / DevOps Engineer

syed mustaba

Senior SRE / DevOps Engineer·UPS

India

Bachelor's degree, (ECE)

Work experience

Total years of experience: 13 years, 6 months

Senior SRE / DevOps Engineer

October 2024 - Present

UPS

Chennai, India Hybrid

October 2024 - Present

• Support enterprise infrastructure hosting 200+ business-critical
applications.
• Administer Kubernetes and OpenShift production environments.
• Support cloud-native workloads running on GCP.
• Implement GitOps deployments using Argo CD.
• Support CI/CD pipelines through Azure DevOps.
• Manage containerized workloads using Docker and Kubernetes.
• Monitor infrastructure and applications using Dynatrace and Grafana.
• Manage secrets and credentials using HashiCorp Vault.
• Participate in 12/7 on-call production support.
• Perform incident management, RCA, troubleshooting, and problem
resolution.
• Collaborate with a 40-member engineering organization.
• Utilize GitHub Copilot for code review, script validation, automation
development, and troubleshooting.

Company industry:
Distribution, Supply Chain & Logistics

Infrastructure Specialist / SRE / DevOps Engineer

November 2016 - October 2024

IBM India Pvt Ltd

Hyderabad, India Hybrid

November 2016 - October 2024

• Managed Kubernetes, OpenShift, GKE, WebLogic, Tomcat, and Apigee
platforms.
• Automated operational activities using Ansible and Shell scripting.
• Monitored platforms using Dynatrace and APM tools.
• Supported enterprise production operations, deployments, and reliability
initiatives.
• Performed troubleshooting, capacity planning, and root cause analysis.

Company industry:
IT Services

Senior SRE / DevOps Engineer

November 2016 - October 2024

IBM India Pvt Ltd

Hyderabad, India

November 2016 - October 2024

• Administered Red Hat Enterprise Linux (RHEL) servers supporting
enterprise production environments.
• Administered and supported OpenShift 4 (OCP4) clusters for enterprise
application deployments and platform operations.
• Installed, configured, and administered Oracle WebLogic Server and
Apache Tomcat.
• Configured and managed WebLogic Domains, Managed Servers,
Clusters, and Node Manager.
• Performed application deployments, rollback activities, and release
validations across Development, QA, UAT, and Production environments.
• Administered Apache Tomcat instances and supported Java-based
enterprise applications.
• Managed application secrets securely using HashiCorp Vault.
• Supported Apigee API Gateway administration, deployments, and
troubleshooting.
• Automated operational and deployment tasks using Ansible and Shell
scripting.
• Implemented configuration management and deployment automation.
• Monitored application performance using Dynatrace/APM.
• Performed RCA and production support.
• Collaborated across infrastructure teams.
• Participated in change management and on-call support.

Company industry:
IT Services
Job role:
Information Technology

Technical Support Engineer

July 2016 - November 2016

Cybage Software Pvt Ltd

Pune, India

July 2016 - November 2016

• Provided L2 production support for enterprise Java and WebLogic-based
applications.
• Monitored application availability and performed proactive health checks
on production environments.
• Supported application deployments and post-deployment validation
activities on Oracle WebLogic Server.
• Troubleshot WebLogic server, application, and middleware-related issues
to ensure minimal downtime.
• Analyzed application logs and coordinated with development teams for
issue resolution.
• Performed incident management, Root Cause Analysis (RCA), and change
implementation following ITIL processes.
• Assisted in production releases, application restarts, and rollback
activities while ensuring SLA compliance.

Company industry:
IT Services

WebLogic Administrator

June 2013 - July 2016

Avvas Infotech

Pune, India

June 2013 - July 2016

• Installed, configured, and administered Oracle WebLogic Server across
Development, QA, UAT, and Production environments.
• Created and managed WebLogic Domains, Managed Servers, Clusters,
Node Manager, and Machine configurations.
• Configured and maintained JDBC Data Sources, JMS Servers, Queues,
Topics, Connection Factories, and Work Managers.
• Deployed, redeployed, and validated EAR, WAR, and JAR applications
using the WebLogic Administration Console and WLST scripts.
• Performed WebLogic server startup, shutdown, health monitoring,
performance tuning, and capacity management.
• Installed Oracle Critical Patch Updates (CPU), middleware patches, and
performed WebLogic version upgrades.
• Configured SSL certificates, keystores, truststores, and implemented
WebLogic security configurations.
• Monitored server health, analyzed JVM heap utilization, thread dumps,
and server logs to resolve performance issues.
• Troubleshot middleware-related production incidents and collaborated
with development teams to resolve application issues.
• Supported production releases, emergency deployments, rollback
activities, and change implementations.
• Automated routine administrative tasks using Shell scripting and WLST.
• Followed ITIL processes for Incident, Change, and Problem Management
while providing 24×7 production support for mission-critical enterprise
applications.

Company industry:
IT Services
Job role:
Information Technology

WebLogic Administrator

January 2013 - January 2016

Avvas Infotech Pvt Ltd

Pune, India

January 2013 - January 2016

• Installation, administration, deployment, clustering, JMS, JDBC, and
production support for Oracle WebLogic environments.

Company industry:
IT Services

Education

JNTU University

May 2010

May 2010

Bachelor's degree, (ECE)

India

JNTU University

January 2010

January 2010

Bachelor's degree, Electronics & Communication Engineering (ECE)

India

GPA (percentage): 60%

GPA (percentage): 60%

Skills

DEVOPS

Expert

CLOUD COMPUTING

Expert

GOOGLE CLOUD PLATFORM GCP

Intermediate

KUBERNETES

Expert

MIDDLEWARE

Expert

OPENSHIFT

Intermediate

PRODUCT SUPPORT

Expert

RELIABILITY

Expert

SITE RELIABILITY ENGINEERING

Expert

AZURE DEVOPS

Intermediate

CONSULTING

Intermediate

DOCKER SOFTWARE

Intermediate

INFORMATION TECHNOLOGY

Intermediate

MANUFACTURING OPERATIONS

Intermediate

RED HAT ENTERPRISE LINUX

Intermediate

Languages

English

Expert

Hindi

Expert

Hobbies and interests

travelling