Country Supply Chain Manager (HOD)
Al Yamama Group of Companies
Total years of experience :17 years, 8 Months
•Established Department of Warehouse & Inventory Management, Project site Mechanical workshops from scratch for a multibillion Projects Company, constructing & connecting 120 warehouses & workshops operations all over Saudi Arabia by implementing SAP across the country within a span of two years.
•Established new departments i.e. Scrap Management, Plant & Equipment Auction department generating monthly revenue for the company in Millions of riyals.
•As a result promoted to HOD and Executive member of senior management directly reporting to Vice Presidents & Chairman
•After taking over Branch Managers position, started achieving target with more than 40% GP adopting the marketing strategies and produced 25% business growth of the branch within 3 months.
•Successfully designed the showroom, merchandizing, Service center & Warehouse Structure, Racking system and Bin Management of the central W/H.
•I was honored 'Best Man of the year' & awarded with GOLD MEDAL in IBM
Country Supply Chain Manager (HOD)
• To be in command of 30 employees of Al Hasa branch
• Overseeing sales, marketing, procurement, operations, logistics, maintenance, customer care
• Manages the branch operations and ensures that daily activities is run efficiently and to full capacity
• Ensures the success of the branch by providing excellent services for its customers
• Determines ways and solutions to increase the customers satisfaction and improve the profitability and productivity of the branch
• Perform sales analysis and customer segmentation to identify cross sell opportunities for branch sale.
• Analyze coverage (sales, service, product development, pricing, channels, etc.) to identify coverage gaps and under-served customer needs. Ensure that all marketing channels are fully leveraged (e.g., product launches, special events, promotions, SMS, media advertising) for branch.
• Perform customer survey and analyzing results for follow up action.
• Obtain input from call reports tracking to identify changes in customer needs and behavior.
• Analyze and evaluate data on competition and estimate our market share and potential market penetration.
• Prepare monthly management reports on customer profitability, volumes, pricing/margin trend, market share, competitor review, prospecting results, etc.
• Co-ordinate with Internal/External auditors on matters related to branch finance
• Assist the Head of marketing in preparing proposals and making recommendations to GM on new customer related products
• controlling expenses and payroll budgets, handling loss prevention, ensures that branch within remit optimize sales
• Review financial statements, sales and activity reports and individual sales performance report to control target achievement
• Deals with the customers complaints and ensures that the branch maintains high service / mechanical workshop standards
• Ensures that the branch is adheres to the regulations and laws and compliance with the organization policies and procedures
• Ensures that the branch employees acquire the appropriate training and Evaluates their performance to improve efficiency.
• Strives consistently to achieve the financial and operating goals and objectives of his branch.
• Monitors specific performance standards in such key areas as efficiency, timeliness, organization and effectiveness, coaches and assists the branch employees in improving their performance.
• Follows procedures of reporting on performance, budgets, financial forecasts, and other reports required from time to time to the General Manager.
• Manage the technical & sales training needs of the branch staff of 30 employees(directly reporting to me) in order to ensure that they are fully trained on products, customer service, policy requirements etc
Summary of Experience at GTB
GTB is 65 years old company leader f medical supplies in the kingdom
Key Responsibilities
•Planning organizing and directing the operations of the company warehouses (100000 SQM).
•Managing the coordination between various warehouses for an effective delivery of the goods and evaluation of stock levels.
•Issue and auditing the required reports
•Controlling the overall kingdom wide responsibility for the operational efficiency of all integrated warehouse /inventory control, logistic, distribution and operations activities.
•Working closely with the accounts, IT, Central Purchasing Department to identify and resolve the discrepancies in material receipts, deliveries and invoices as and when the material is received and payments made.
•Planning warehouse/inventory control and procurement strategies to support company’s overall strategic business plan.
•Implements formalized programs and establish inventory accuracy objectives that will ensure the integrity of perpetual records.
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• Receiving customer PO, creating OCF, seeking management approvals then loading orders in system, processing to HQ for procurement.
• Following order management backlog, follow up, answering on order status to sales for client
• Making sure order procured before PO lead time
• Receiving order in computer after completion, preparing for delivery to customer
• Checking A/R status before delivery, seeking approval before delivery
• Issuing Installation Report to fulfillment department, make sure order ready as per customer ordered specifications
• Getting back customer signed delivery note, issue invoice and hand over to A/R or payments follow up.
• Adhere to the SBM standard policies implementation
• Answer to the customer, sales marketing department, finance, Service departments queries related to the order status
• Replenishment of exhausted stock items daily follow up with purchase department
• Fixing the ROP (Re-Order-Point) of each items based on its consumption as per the projects requirements.
• Arranging the transportation & dispatching the material through Distribution Company and Transportation companies.
• Controlling the professional packing of material for customer deliveries on various projects kingdom wide.
• Independently handled various project material order management, local purchasing, distribution and invoicing. (Riyad Bank project, MOI project & Lucent Project)
Bachelors of Computer Sciences & Electronics Majors : Electronics, Computers, Mathematics, Physics