Software Development Manager
Emirates Airlines
Total years of experience :26 years, 6 Months
- Managed complex large-scale multi-million-dollar strategic IT initiatives, responsible for end-to-end delivery
- Develop effective working relationship with project sponsors, execs and steering board
- Define, negotiate and agree the work program with the customer/senior management
- Manage day-to-day operational aspects of the program/project team
- Perform a continuous assessment of risks and issues and address/mitigate them to minimize impact
- Manage stakeholders’ involvement and communication, effectively track and accurately report to the project stakeholders.
- Ensure projects comply with the guidelines of the Quality Management System
- Maintain a broad and up-to-date understanding of the business, its industry domain and related systems
- Effectively manage, coach and utilize assigned project resources to deliver to the best of their ability on time, budget and scope.
- Establish development plans, training for direct reports. Conduct timely performance reviews and set SMART objectives to cultivate a culture of high performance.
- Contribute to improvement of System Development Life Cycle, procedures and standards to improve IT department’s capabilities
- Managed process improvements to help IT organisation achieve CMMI Level 3 certification
Major Projects:
* STARS - Brand new truck management system, Emirates SkyCargo
* SCOUTS - End-to-end cargo trucking program, Emirates Airlines
* SkyChain Enhancements, Emirates SkyCargo
* NOMAD - ULD management system, Emirates Airlines & dnata
* CRO - Cargo revenue optimisation, Emirates SkyCargo
* CLO - Cargo load optimisation, Emirates SkyCargo
* CCMS - Cargo claims management system, Emirates Airlines
* MAJLIS - Product enhancement for SkyChain’s external customers
* Marhaba - Product enhancement for Marhaba operations
* Project Manager / Senior Technical Consultant - Sabre Holdings, Dallas (2004 - 2007)
* Technical Consultant - UBS Investment Bank, London (2002 - 2003)
* Technical Lead - Lufthansa Cargo, Frankfurt (2000 - 2002)
* Senior Developer - HCL PerotSystems, Bangalore (2000)
- Manage and deliver the assigned projects as per the agreed scope, cost and time
- Work with business teams and analysts to understand business requirements.
- Leverage technology to create solutions that satisfy the business requirements
- Prepare technical documents to communicate solutions to be developed.
- Effort estimation, construction, code review and optimization for performance improvement
- Assess the impact of proposed changes on an existing suite of complex applications
- Develop proofs-of-concept and prototypes to illustrate approaches to technology and business problems.
- Design, development, enhancement and support of software solutions
Major Projects:
* Development of Sabre Message Oriented Middleware \[MOM\]
* Travelocity TotalTrip - Customization of online travel portal
* Maintenance of Sabre Air Tariff Shopping Engine \[ATSE\]
- Lead projects through all the lifecycle phases of system development
- Design, Development, Implementation, Maintenance & Support of the assigned projects
- Work with technical staff to understand problems with software and resolve them.
- Preparation of detailed technical specifications, effort estimation, Impact analysis, code reviews and code optimization for system performance improvement
Major Project: MEMPHIS - Back office system for settlement of OTC derivatives for UBS
- Lead projects through all the lifecycle phases of system development
- Design, Development, Implementation, Maintenance & Support of the assigned projects
- Work with technical staff to understand problems with software and resolve them.
- Preparation of detailed technical specifications, effort estimation, Impact analysis, code reviews and code optimization for system performance improvement
Major Project: ‘e-Booking’ system - The electronic booking channel of Lufthansa Cargo
- Lead projects through all the lifecycle phases of system development
- Design, Development, Implementation, Maintenance & Support of the assigned projects
- Work with technical staff to understand problems with software and resolve them.
- Preparation of detailed technical specifications, effort estimation, Impact analysis, code reviews and code optimization for system performance improvement
Major Project: RoutingSelector Engine for Lufthansa Systems
Development, Enhancements, Maintenance & Support
Research & development, Prototype design, Proof-of-Concept implementation
Passed in distinction with 8.2 CGPA
Passed in distinction with 74% aggregate.