Syed Shah, Brand Development Manager

Syed Shah

Brand Development Manager

Brand Guru Global

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Computer Science
Experience
5 years, 11 Months

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Work Experience

Total years of experience :5 years, 11 Months

Brand Development Manager at Brand Guru Global
  • United Kingdom - London
  • September 2023 to June 2024

Expanded Brand Guru's IT 360 projects by acquiring clients through targeted outreach, bolstering portfolio and market presence.
Crafted tailored brand proposals, ensured project success, and maintained open communication for high-quality results.
Utilized proactive approach to understand client's business model, enabling detailed proposals for growth opportunities.
Fostered collaboration by sharing innovative ideas, aligning solutions with client's objectives for optimized operations.

Sales Manager at Consult & Deal
  • Pakistan - Lahore
  • January 2020 to January 2023

Provided expert advice to clients, ensuring they received the best possible sales services and support. Personalized customer interactions to meet individual needs, enhancing customer satisfaction. Negotiated effectively on behalf of clients, ensuring their interests were well-represented.
Maintained detailed records of customer interactions, ensuring accurate and timely follow-ups.

AutoShop Client Supervisor at AutoShop.PK
  • Pakistan - Lahore
  • January 2018 to December 2020

Spearheaded client relations at Autospot, orchestrating seamless vehicle servicing experiences from intake to delivery, consistently exceeding expectations.
Directed comprehensive vehicle maintenance at Autospot, collaborating closely with technicians to ensure efficient and top-quality workmanship.
Committed to unparalleled customer satisfaction, providing transparent communication and timely delivery of vehicles, consistently surpassing client expectations.
Upheld Autospot's reputation for excellence by striving for 100% perfection in every aspect of vehicle maintenance and repair, delivering unmatched service quality.

Education

Bachelor's degree, Computer Science
  • at University Of Central Punjab
  • February 2024

AWARDS First Position Award for developing a virtual showroom for vehicles during the final year project at university, selected out of 250 competing projects for its innovation and impact.

Specialties & Skills

IT Sales
Customer Service Management
Team Leadership
Teamwork
Customer Retention
Feedback Analysis
Communication Skill
Quick learner
Time management
Conflict resolution
CUSTOMER SATISFACTION
COLLABORATION
MICROSOFT EXCEL
BUSINESS MODEL
COMMUNICATIONS
SERVICE QUALITY
VEHICLE MAINTENANCE
BUSINESS DEVELOPMENT
Team LeaderShip

Languages

English
Native Speaker

Training and Certifications

Digital Marketing (Training)
Training Institute:
DigiSkills
Date Attended:
March 2023