ADMINISTRATION MANAGER
Cryztal Technologies
Total years of experience :9 years, 9 Months
• Developing, Implementing and Maintaining administration Policies, Procedures & Practices.
• Identifying opportunities to improve the way HR and Administration functions and to operates the service provided to all business units.
• Responsible to maintain an updated and comprehensive database in order to have accurate, complete, and easily accessible information regarding to an individual or a group at all times.
• Liaising with employees efficiently and provide them with necessary HR related information and support when required (i.e. Finger prints, ID cards, Health Card, Opening bank account, salary certificates, leave and ticket request processing).
• Liaising with various Government Departments and Agencies to ensure efficient and timely services.
• Attending and proactively contributing to the weekly / monthly HR Departmental Meetings.
• Ensure planning and execution of all preparations required for Conferences / meetings of the client as well as VIP visits scheduled during the day.
• Taking rounds of the facility regularly to identify issues in Housekeeping/Security and Cafeteria etc and initiate immediate rectification action.
• Administering budget maintenance and approval, including travel expenses and scheduling arrangements of corporate leadership and oversight of employee expense accounts and also involved in all aspects of Human Resources including benefits, timekeeping, payroll, recruiting and new hire orientation.
• Compiling and typing various reports and returns including monthly / annual reports, monthly returns, stationery requisition, petty cash etc.
• Handling sensitive issues with employees and/or client’s tact, respect, diplomacy and confidentiality.
• Actively listening to and consider the concerns of other employees, responding appropriately and effectively.
• Undertaking Facilities Management: House Keeping, Office maintenance (Office premises and assets), operational and periodical maintenance of all electrical / mechanical systems / equipments (UPS, DG, AC, Firefighting equipments).
• Bills processing and Payments follow-up: Processing of Monthly bills like vendors bills, contractors, telephone and supplier bills and follow-up for payments with accounts department.
• Maintaining First Aid Boxes and Fire Extinguishers in good working condition.
• Promoting teamwork and quality service through daily communication and coordination with other departments to achieve results and reach their full potential.
• Organizing events for Associates such as Annual Staff Party, Employee Recognition, General Sessions, Birthday Celebrations, and Team Outing etc.
• Preparing & Issuing Offer Letters and arranging Visa, labor card, Air-Ticket, Air-port pickup and Accommodation for new employees
• Liaise with employees efficiently and provide them with necessary HR related information and support when required (i.e. visa, finger prints, ID cards, Health Card, Opening bank account, salary certificates, leave and ticket request processing).
• Providing all office administration duties such as written correspondence, mail, photocopying and ordering office supplies
• Liaising with various Government Departments and Agencies to ensure efficient and timely services.
• Keep record of all pending visas, drivers licenses, health cards, exit & entry visas, and RPs of all employees
• Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the day.
• Taking rounds of the facility regularly to identify issues in Housekeeping/Security and Cafeteria etc and initiate immediate rectification actions
• Being up to date with regard to any changes or amendments to the prevailing laws / rules / regulations, changes in forms / formats and other procedures and keep the Human Resources Department advised of such changes.
• Compile and type various reports and returns including monthly / annual reports, monthly returns, stationery requisition, petty cash etc.
• Maintaining a positive relationship with staff representatives and ensure all employees grievances are monitored and resolved.
• Prepare materials, documents, minutes of meeting and compile information required for meetings/conferences.
• Maintaining courteous, friendly atmosphere and good working relationships with all colleagues.
• Maintain record and track of all international& internal messages & mail in/out for easy reference ensuring proper follow up and timely response.
• Provide an effective employee relations service to line managers and staff, ensuring that advice and/or counseling is given as appropriate to ensure equitable treatment of staff, within policy, and that such matters are properly documented.
• Order and maintain adequate stocks of stationery and office suppliers for the department.
• Building good working relationship with external parties including Government Organizations, AAI, CISF, Vendors, Suppliers and Operating teams
• Responsible in providing all type of facilities regarding Travel bookings, Hotel Accommodation and Bills Processing for the Employees and Customers.
• Responsible to maintain an updated and comprehensive database in order to have accurate, complete, and easily accessible information regarding an individual or a group at all times.
• Arranging daily transportation pickup and drop for company employees
• Procuring and maintaining Housekeeping Consumables/Stationery/Printed Material
• Undertaking Facilities Management: House Keeping, Office maintenance (Office premises and assets), operational and periodical maintenance of all electrical / mechanical systems / equipments (UPS, DG, AC, Firefighting equipments).
• Ensuring maximum customer satisfaction by closely interacting with customers (passengers) & understand their requirement & customizing the service accordingly.
• Supervising Delay / Disruption handling of aircrafts.
• Supervision of Check in counter, Boarding gates, Reservation, Ticketing and arrival functions.
• Established control and preventive measures to provide maximum risk free environment for staff and workers near the Ramp.
• Enforcing a “No Smoking” policy in the work place.
• Safe procedure working around the Aircraft.
• Using/handling maintenance/inspection and refilling of all first aid firefighting extinguishers.
• Carried out HSE audits and inspections on Ramp to check the status and effectiveness of the system and equipment
• Record keeping and HSE documentation
• Managing the operational setup for new airport
✓ MBA (HR & MKT) - IIPM (Indian Institute of Planning and Management) - 2007
✓ BBA (BACHELOR OF BUSINESS ADMINISTRATION) - New College, Chennai - 2004