ARABIAN MACHINERY & HEAVY EQUIPMENT CO
Total years of experience :12 years, 8 Months
Oracle Application Support
•Gathering and Fulfilling business requirements by implementing or modifying the current application setups & Configuration.
•Working with Oracle Applications Team to maintain and enhance Oracle ERP Applications environment.
•Creating/modifying workflows
•Creating Repositories
•Creating & modifying BI reports as per the business requirements
•Handling Product Management in Oracle System
•Working with Oracle end users for identifying requirements and solving business problems
•Answering business user’s queries related to application functionalities.
•Raising service request (SR) with Oracle to resolve bugs and data problems.
•Configuring and maintaining Oracle administrative tasks such (User Management, Configuration)
•Creating COA asset codes and releasing them accordingly
System Admin Role
•Troubleshooting and resolving hardware and software issues reported to service desk
•Investigating and diagnosing network problems
•Managing servers and backups
•Installing AX clients on end users
•Assisting end users in AX regular issues
•Submitting PR & Purchase orders
•Configuring and maintaining ax administrative tasks such (User Management, Configuration and Deployment)
•Creating product item codes and releasing them accordingly
•Troubleshooting and resolving hardware and software issues reported to service desk
•Investigating and diagnosing network problems
•Managing service/helpdesk system
•TSPlus installation and configuration for Terminal services
2.9 years)
Role
•Configuring routers and access points
•Troubleshoot server related issues
•Creating site to site VPN
•Monitoring and maintaining Dell SonicWall Firewall
•Creating Firewall policies for internal users to access internet, URL filtering, Monitoring and reporting usage data, Monitor Malware Inspections In network
•Resolving PBX issues and maintaining its operations
•Configuring UniFy WiFi setup
•VMWare maintenance and support
•Experience in diagnostics and troubleshooting of ESX servers.
•Experience in performing tuning of VMWare servers and Virtual sessions and management of servers
•Experience in backup and recovery of Virtual machines and virtual servers
•Routine server monitoring and performance benchmarking
•E-mail server and quarantine system management
•Tally ERP 9 administration and management
•2X software installation and configuration
•Configuring Time attendance machines
•Web content filtering management
•User and Server software updates / upgrades
•Managing Microsoft Volume Licensing software agreements and IT Budgets.
•Manage and ensure all servers backup schedules and off site backup tapes to external data store
•User support for core business applications such as CRM
•Troubleshooting desktops/laptops, printers, phones and other peripherals
Role
•Creating and managing users and groups accounts in Active Directory domain environments.
•Applying policies to user accounts.
•Maintaining user accounts and user rights assignment.
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