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Syed Zeeshan, Chief Operating Officer

Syed Zeeshan

Chief Operating Officer·Blue Falcon Exports (Pvt.) Ltd.

Pakistan

Master's degree, Supply Chain Management

Work experience

Total years of experience: 10 years, 0 months

Chief Operating Officer

January 2024 - Present

Blue Falcon Exports (Pvt.) Ltd.

Islamabad, Pakistan

January 2024 - Present

• Spearheaded vendor and distributor network development across 3+ regions (including Sialkot), improving delivery efficiency
by 30% and ensuring 100% on-time shipments.
• Established 4+ joint ventures (JVs) with manufacturers, increasing production capacity and enabling entry into new export
markets.
• Successfully completed 5+ critical registrations (SECP, FBR, Pakistan Single Window, Islamabad Chamber of Commerce),
reducing operational delays by 40% and ensuring full legal compliance.
• Led end-to-end export registration process, achieving 100% compliance with Pakistan trade regulations and enabling smooth
international operations.
• Streamlined business operations and documentation processes, reducing processing time by 25% and improving overall
workflow efficiency.

Company industry:
Textile & Apparel Production

Client Relationship Manager

August 2018 - April 2026

Time Consultants

Rawalpindi, Pakistan

August 2018 - April 2026

• Generated lucrative statement of purposes for student admissions abroad.
• Client management, data records and data handling to support their admissions.
• Data analysis of 100+ clients on MS excel to contact the potential customers for business development purposes.
• Regular universities visit at least 2 per month to create brand image and gain potential clients.

Company industry:
Business Consultancy Services

Social Media Marketing Intern

April 2018 - April 2026

AR Estate and Builders

Rawalpindi, Pakistan

April 2018 - April 2026

• Assisted the process of organizational branding, digital marketing and various advertising campaigns on social media.
• Enriched followers and clients with information on real estate.
• Helped team with multiple marketing campaigns that would engage the attention of potential customers.
• Responded the comments, posts and questions from various channels.
• Presented innovative sales concepts by identifying the USP of real estate business.

Company industry:
Real Estate

Customer Services Representative Intern

June 2016 - April 2026

Askari Bank

Rawalpindi, Pakistan

June 2016 - April 2026

• Offered higher level experience by mediating customer concerns with empathy.
• Resolved accounts problems by showing compliance to audit laws.
• Maintained professional communication with clients and customers.
• Rotated jobs in accounts opening, Know your customer, operations and clearance of cheques.
• Enhanced effective client satisfaction rates by 5% with the help of communication with various staff members.

Company industry:
Banking

International Counsellor

January 2023 - December 2023

E2 Educate and

Rawalpindi, Pakistan

January 2023 - December 2023

• Managing relationship with stakeholders and provision of feedback to management regarding repayment schedule.
• Engaged with different service providers for higher efficacy and better service delivery.
• Achieved monthly targets in order to expand business furtherin the market.
• Evaluated financial health, performance and stability of this business.
• Conducted market research with marketing department to develop branding and marketing of the business in order to
expand outreach.
• Working with different teams in order to develop multiple goals and then reporting it back to the management.

Company industry:
Business Consultancy Services

Branch Manager

January 2023 - January 2023

FES Consultants Islamabad

Rawalpindi, Pakistan

January 2023 - January 2023

• Provision of business solutions to understand demand and supply relations in market.
• Sales, marketing, forecasting and planning in order to estimate the number of potential customers to provide services
accordingly.
• Evaluation of market trends for better client engagement.
• Assisting clients for two-way benefits for clients and business.
• Managed the performance of a team of eight student counselors while providing them with training on study options
available in different countries.
• Recruited interns to train them and to develop public relations.
• Expanded business while making partnerships with foreign universities.

Company industry:
Training & Education Center

Operations Manager

January 2022 - January 2023

Mega Lecture

Islamabad, Pakistan

January 2022 - January 2023

• Worked with major stakeholders to boost the total revenue of company.
• Integrated the clients and company relations to boost two-way communication.
• Prepared monthly budgets with controls to prevent overages.
• Implemented Kaizen to shape organizational culture, optimize procedures, for higher efficiency and help company evolve
and grow.
• Reviewed operations report to understand numbers and trends.

Company industry:
Higher Education

Exchange participant Intern

January 2017 - January 2017

AIESEC

Adana, Türkiye

January 2017 - January 2017

• Provided successful working within tight deadlines in fast-paced atmosphere.
• Delivered services to highs schools with the help of videography.
• Managed groups of students, overseeing productivity, creativity and potential growth.
• Assisted students with psychological counselling to help them grow.
• Created multiple Turkish-Pakistan relationships in order to expand two way exchange programs.

Company industry:
Vocational Education

Education

Foundation University Islamabad

December 2020

December 2020

Master's degree, Supply Chain Management

Pakistan

GPA (point): 4 out of 5

GPA (point): 4 out of 5

Foundation University Islamabad

December 2017

December 2017

Bachelor's degree, Finance

Pakistan

GPA (point): 4 out of 5

GPA (point): 4 out of 5

Skills

BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
INCOME TAX
Intermediate
INCOME TAX
Intermediate
JOINT VENTURES
Intermediate
JOINT VENTURES
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
ANALYTICAL SKILLS
Intermediate
ANALYTICAL SKILLS
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
INTERNATIONAL TRADE
Intermediate
INTERNATIONAL TRADE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
NETWORK ADMINISTRATION
Intermediate
NETWORK ADMINISTRATION
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate

Languages

English

Expert

Urdu

Intermediate

Training and Certifications

Certifications
SMART PLS Workshop
Seminar organization and presenter
of leadership development
Appeared in Civil Superior Services (CSS exams Qualifier) 2023-Essay
Certificate of researcher
Certificate of Seminar organization and presenter
Certificate of leadership development
2023-Essay
Civil Superior Services

Hobbies and interests

Book reading

1) Best Understanding Award in Science Exhibition 2) Certification of internship in Turkey Certificate of leadership development 3) Certificate of Seminar organization and presenter 4) Certificate of researcher at SMART PLS Workshop