Marketing Manager
Al Khayam Group
Total years of experience :19 years, 11 Months
Marketing, creating business strategies to grow business, Market research, data analysis, retail operations management, promotions, pricing, contract negotiations, P& L etc.
Marketing, Business Plan, Sales development Strategies, New Product launch, Business development, Contract negotiations, Budget control, Market Research, Data analysis, Promotions, Post campaign evaluation etc
Responsible for product category / product portfolio, pricing and profitability margins.
Prepare monthly sales reports comparing actual sales versus last year and budget.
Make presentations to customers, sales department, and higher management.
Convey market research and end user surveys in order to define adequate activities and introduce new products.
Responsible for marketing budget allocation and spending’s.
Perform regular monthly and quarterly business analysis - result achieved by respective brands or product categories.
Collaborate with marketing and sales team to build sales promotions and product communication.
Create marketing plans to introduce new products to the market or the enter new business segments.
Manage the point of sales material (including budget, logistics, distribution and assortment) by finding the most efficient solutions.
Responsible for revenue optimization through marketing & promotional activities.
Monitoring competitor activities for Prices, Promotions, & offers etc.
Coordination with supplier & customers for various issues.
Merchandiser works, Promoters work & outlet audit time to time.
Prepare various reports for order forecasting & slow moving SKU’s or products.
Participating in events & exhibitions.
Gather client requirements & provide best solutions
Increase clients satisfaction
Customer service delivery
Market analysis & Penetration etc.
MIS Report generation & analysis
Increase company’s clientage.
Presales & Post Sales Support for Services, carrier telecom services, and other products etc.
Marketing & Account Management
Customer Revenue Evaluation.
Customer Service to resolve issues and to encourage customer to increase usage of company services.
Meeting with Business partner’s /service providers to improve service quality.
Maximize company revenue with existing customers as well as new customers
Arrange training program to our new executives.
Preparation of proposals/quotations.
Joined in April, 2006 to Aug, 2008 as a Team Leader (Sales & Marketing).
Meeting with existing & new customer to make them aware about newly lunched plans and services,
Maintaining & developing relationships with existing customers through meetings, telephonic calls & emails.
Constant touch with agencies for customer database/references.
Advertisement of new products to customers.
Liaising with internal departments & customers to resolve the complaints/claims.
Managing portfolios of clients.
Customer Care Relationship
Reviewing sales team performance to ensure meeting the target.
Arrange time to time meetings and trainings with executives and set their individual targets.
Interview and hire new employees, write weekly schedule for team members and oversee day to day operations, hold weekly team members meetings.
Bharti Airtel Services Ltd
Joined in June, 2004 to April, 2006 as an Officer (Sales & Marketing)
Responsible for Account management, Sales development, marketing and research strategy.
Develop customer contacts, create business opportunities, and execute any transactional activity.
Other responsibilities include: Maintaining and submitting neat and accurate reports in a timely fashion, including daily transmission of daily activity, presenting a courteous, friendly and helpful attitude to all customers, developing a good rapport with customer personnel, analyzing accounts with goal of increasing sales through in-store promotion or advertising, and adding additional product
trouble shooting for all network related problems,within SLA.time frame network upgradations,contractor management,customer relationship management,revenue generation