Supervisor Asset Operation
Silk Bank
Total years of experience :20 years, 9 Months
1. As Shop supervisor Prime responsible to manage the Personal Loan (PIL & Ready Line Loan disbursement) country wide, this process includes (customer file review, customer profile creation in T24 system, assigning of financial limit to customer, opening of accounts in branches, uploading of signature cards of customer in system, cheque book request authorization and afterward portfolio management (i.e. vault management, legal book stamping, warehouse activity shredding of time barred record), terminations of loan, closing of customer limit, closing of customer accounts, removing of customer signature from system, issuance of NOC’s to customer etc.
2. Supporting the Operations Manager in all aspects of Disbursement and Customer Service issues
3. Making proper liaison with business to ensure processing is done within minimal turnaround
4. Looking after all Pre and Post disbursement services in all aspects i.e. installment deduction, customer markup accruals, partial settlements of loans, provisioning and NPL handling, deceased customer handling etc
5. To execute, validate daily financial activity, GL movement, consumer related GL & sundry reconciliations, account mapping and maintenance of all related MIS with proper supporting for internal/ external periodic reporting including ICD and Accruals.
6. Have supervision rights in all branches of the bank at a time according to the portfolio requirement
7. Handling all MIS record for daily reporting.
8. Custodian of safe vaults.
9. To Ensure one-down back-up development for every member of team through on-job / in-house training and product knowledge
10. Internal Service Measures handling and monitoring periodically
11. Have thorough knowledge and working experience of Bank Smart previously and T-24 currently as financial system of the bank.
12. Looking After and Resolution of all customer related complaints tagged on daily basis
13. Looking after the Disbursement of Staff loans as a backup
14. Managing the Auto Loans & Personal Loan (old portfolio)
15. Have a complete know how of Know Your Customer, Anti Money Laundering also
Prime Responsible for disbursement of Auto, Personal, Home and Business Loans daily, MIS handling, Strong room /safe vault operating and management, portfolio /security document management.Coordination with more then 20 sub stations of the region.
Daily Billing of advertisement published in news paper, MIS handling, Data Entry
