Syed Atif Masroor

Provide availablity, incident, continuity, change, capacity, event and compliance management services to almajalG4S under Logic Systems contract.

Assessment, planning, design, deploy and administer Microsoft, Google App for work and VMware infrastructure at almajalG4S under NATCOM contract.

Provide support to Prime Gate clients which covers Deployments, Troubleshooting, Analysis and Design of Microsoft Infrastructure.

Administer, maintain and monitor corporate network systems, aided technical staff to troubleshoot complex server and customer issues.
In-depth experience with Windows Exchange, Active directory, ISA, Forefront TMG, MOM, DHCP, PKI, IIS, VERITAS NetBackup, WSUS and Microsoft's collaboration suite (OCS R2, Lync server).
Proposal changes to improve systems configurations and operations.
Install, configure and re-engineering of corporate systems by way of Change Management System.
Deployment and management of highly available and virtualized infrastructure using Windows Clustering, NLB, Hyper-V and SCVMM.
Analysis of new systems and provide value added services - VAS.
Enterprise level monitoring experience and compliance of servers with IT policies and procedures related to company security policies.
Manage IT services delivery through HP OpenView ServiceCenter

Administration, monitor and management of Microsoft Windows 2008/2003 infrastructure (+700 servers globally)
Administration of Windows 2003 Active directory services running +550 domain controllers in International and Domestic branches
Planning and deployment of replica environment of production applications and virtualization of banking applications using Windows 2008 Hyper-V and Virtual Server 2005.
Implementation of IBM, Dell, HP rack mount and blade server’s infrastructure and end to end operations of EMC based SAN.
Planned new infrastructure requirements for systems upgrade, new systems deployment and review MOF to increase efficiency and productivity in systems

Administration of IBM messaging system Lotus Domino
Supervision of Helpdesk staff
Managing and monitoring data center servers

Managing operations of Windows Server 2000 and Windows NT 4 server infrastructures
Centralized management of Trend micro antivirus and deployment of antivirus agent
Installation, configuration and troubleshooting of banking applications and computer hardware
Provide desktop and telephonic technical support to users
Provide hardware and software troubleshooting, configuration and maintenance
Provide end-user training to co-worker