Syedda Umme Salma, Executive Secretary

Syedda Umme Salma

Executive Secretary

Location
Qatar - Doha
Education
Higher diploma, Human Resource Management
Experience
19 years, 11 Months

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Work Experience

Total years of experience :19 years, 11 Months

Executive Secretary
  • My current job since October 2010

Trained MOE,
Qatar on CBSE
 Quality checker
 Best performer
month/quarter
 Secured Proficiency
prizes in various
competitions
System Application
User:
 Citrix, Oracle based
 SAP
 V-basic

Administrative Assistant at CBSE Affiliation
  • My current job since October 2010

 100% quality deliverance in
previous job profile.
 Modified work procedures.
 Part of QMS.
 Accolade for work excellence
 Best team management.
 Dealing with important adviser
and companies.
 Best trainer award.
 Internal Auditors Training
 Interpersonal skill and
customer relationship
 Business Communication
 Learn to lead program
 Stress management program
 E-mail Etiquettes
 Fire Marshal and Fire Warden
 Medical First Aid
 Framing school policies, procedures,
process flow diagrams, work
instructions.
 Complete recruitment process
locally, India and Nepal.
 Preparing Job Descriptions
 Reports
 Organizing staff induction/training
programme.
 Preparing Performance Appraisal
Formats.
 Salary revision.
 Handling Salary disputes.
 Staff appreciation & salary increment
letters.
 Preparing and issuing all HR related
correspondence including orders,
letters, inter office communication,
etc.
 Staff dispute and solving/re-directing
to department concerned.
 All certification related work for ISO, IWA and QNSA
 Coordinator core team representing for Qatar National School
Accreditation (QNSA).
 Timely review of QMS manual, master list, forms, policies,
procedures, process flow diagrams, work instructions, etc.
 Organizing internal & external audit.
 Routing and tracking of documents for approval.
 Release of documents and distribution of copies
 Organizing and maintaining a good document control system.
 Identification of obsolete documents and prohibit its usage.
 Archiving school achievement and other QMS records.
 Preparing confidential reports, annual and biannual reports onall
major school activities and major decisions taken, letters and other
communications.
 Coordinating with all Directors and Office Bearers.
 Coordinating for school public and private functions.
 Scheduling meetings, attending calls, receiving & dispatching of
documents.
 Preparing agenda and Minutes of Meeting.
 Drafting
 Other task assigned by the Managing Authorities
Administration

HR Coordinator at AXA business Services
  • India
  • August 2005 to May 2010

Portfolio Management
 Insurance underwriting

Specialist - HR Coordinator at Syedda Umme Salma Doha-Qatar AXA BUSINESS SERVICES
  • India
  • August 2005 to May 2010

Finance, Insurance)

Customer Support
  • India
  • July 2004 to June 2005
Promotion Executive
  • India
  • January 2004 to June 2004

Education

Higher diploma, Human Resource Management
  • at Symbiosis University
  • September 2007

Post Graduation Diploma in Human Resource Management - 2 years distance course.

Bachelor's degree, Marketing Management
  • at Bangalore University
  • April 2005

Bachelor of Business Management - 73% aggregate for 3 years regular course.

Specialties & Skills

Management
Business Communications
Document Control
HR Policies
Interpersonal Skills
FINANCE
INSURANCE
ADVERTISING
BROCHURE DESIGN
CONFERENCES
CUSTOMER RELATIONS
CUSTOMER SUPPORT
DRAFTING

Languages

English
Expert
Hindi
Expert
Urdu
Expert