IT Product Manager
Majid Al Futtaim
مجموع سنوات الخبرة :16 years, 0 أشهر
Global product lead for Carrefour Now and Click and Collect, for 12 countries.Responsible for growth, strategy, product enhancement of new IT products and features.
Responsible for Monitoring Key metrics for 6 Amazon Heavy bulky Fulfilment centres in North India.
* Planning of FC operations with 3P partners for Key sale events.
* Driving new initiatives to support launching and setting up of Heavy Bulky operations for Amazon India
* Driving new strategic initiatives with internal stake holders for setting up of new processes to bring operational
efficiency and improve cost for the company
* Launch, implement, monitor the progress of different programs across network in order to set the right processes
* Internal and External Stakeholder management.
Projects Successfully Implemented -
* Launch of New Fulfilment centre in Lucknow for Amazon Heavy bulky operations
* Package Handling Improvement
(i) Rolled out Amazon SH specific “Stacking Norms” across the network - Zoning of GLs, stack height, handling
of MP ACS etc.
(ii) Horizontal deployment of “Love the Package” in SH FCs and Stations. A total of 3360+ AA/DA/Supervisors
were trained from for Key sale Events.
* Successfully delivered 8 Peak Sale events in year 2018 with high bar in operational efficiency
Worked as BDM for a new start up with Amazon Shipping vertical in India
* Was in the core team, deputed to understand the market dynamics, competition analysis and customer
requirements in North India
* Worked on market research, profiling of different set of customers, need analysis and product requirement.
* Extensively profiled around 1000 customers in order to understand the need of the various feature sets to be
incorporated in the Product.
* Identifying new accounts and initiate Key Account pre-selection process in the vertical.
* Launched beta program for 50 pilot customers who helped us in testing the various product features which were
planned for final launch.
Highlights
* Highest number of pilot customer on boarding by any BDM 50 in total
* Profiled around 1000 seller for selection of pilot customers and on boarding
* Successfully implemented and tested the new feature sets with pilot customers
* Did around 800 shipments a day within two months of working from pilot customers
Responsible for handling lighting requirements for Major accounts of Retail Segment in North and East India.
Segment included Hyper-marts, Super-Marts, Restaurants/ Food-Chains, E-retailers, Automobile Retailers, and
Exclusive Branded Outlets with presence on Pan India Basis.
* Key customers Maruti Suzuki, Bata, Snapdeal, Future group, Walmart, Vishal Megamart, and Bharti- retail,
Spencer, Nike Reebok etc having head offices in North and East India.
* Play lead in selling entire lighting solutions to clients and driving new products at Key accounts.
Résumé of Syed Mohsin / Page 2 of 2
* Identifying, Mapping, planning and managing Key Accounts in the Retail segment including understanding
customer’s business domain.
* Develop, coordinate and implement account plans for identified regional accounts.
* Plan & Support/Carry out local marketing activities along with regional team for various workshops & seminars.
* Aligning with teams like Regional Sales, Marketing, Project and Supply Chain for delivering value to the customers.
Highlights
* 120% achievement of lighting OP, with growth of 35% over previous year Achievement
* Breakthrough in Accounts like Snapdeal, Maruti Nexa, Bata, V2 Retail, Spencer Retail,
Sales target of 90mn for luminaire Business in JK Haryana and 55 mn in Uttrakhand.
* Grew the Business by 43% in J&K and Haryana and 40% in Uttrakhand.
* Strengthened Channel by appointing new channel partners with potential of 10mn in Jammu, two with 10mn each
in Haryana, two in rudrapur with 12mn potential, and 1 in Hardwar of 10mn potential. Total Count increased by 6 in
3 years in North.
* Very high growth of business in Government /Semi government and private sector companies in the territory
Entirely responsible for handling the Institutional sales in Delhi, Gurgaon and entire Rajasthan for Godrej security
Locking Solutions.
* Identifying and meeting the prospective accounts across regions to generate business for the company,
Negotiations, Client servicing, Customer Relationship
* Managing the Dealers across the regions for project sales and Handling key accounts like Government PSU’s, Real
estate players and Hospitality players
Responsible for designing marketing and sales promotions for the Biometric products like Home security products,
Biometric Attendance solutions, GPRS based vehicle tracking systems, CCTV camera and other related products
and implementing them to generate results.
* Identifying and meeting prospective corporate clients for generating business for the company.
* Handling sales teams and directing/monitoring them for their day to day operations
Responsible in Kashmir region for creating sales of branded computers and
laptops like HP, Lenovo and Toshiba in the entire region.
* Identified the corporate customers and negotiated deals with them for our product portfolio.
* Was responsible for revenue generation in the given area.
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