Syed Nafees Uddin

• Work order Management & Job plans, providing Job Plans, Crafts,
Inventory, tools & scheduling the work.
• WO Backlogs monitoring & taking corrective measures.
• Working with all departments like hard & soft services PPM and
Reporting Issues etc.
• Prepare daily work schedules to maximize efficiency of corrective,
preventive, and improvement maintenance.
• Daily maintain checklist and update the data in CAFM.
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Preparation of Monthly Information System and generate reports as
per the business requirement
• Work Order Management Efficiently raise, assign, and track
Reactive Maintenance (RM) and Planned Preventive Maintenance
(PPM) work orders to technical teams
• Request Monitoring: Continuously monitor the CAFM helpdesk for
incoming reactive maintenance requests from tenants or staff.
• SLA Tracking: Track time-to-completion for every task to ensure
Service Level Agreements (SLAs) are met; escalate near-miss tickets
to supervisors
• Task Closing: Review technician feedback and Close tickets only
when all required data (photos, time spent, materials used) is correctly
entered.

• Strong customer service skills with the ability to communicate
effectively with diverse stakeholders.
• Supervise and manage employee accommodation facilities and
ensure smooth daily operations
• Conduct regular inspections of rooms, kitchens, washrooms, and
common areas to ensure cleanliness and proper maintenance
• Coordinate with maintenance teams for electrical, plumbing,
HVAC, carpentry, and other repair works
• Follow up on maintenance complaints and ensure timely resolution
of issues
• Monitor housekeeping activities and ensure hygiene standards are
maintained at all times
• Ensure company housing rules and safety procedures are followed
by all residents
• Prepare daily, weekly, and monthly housing reports for
management
• Monitor accommodation capacity and arrange additional rooms
when necessary
• Ensure availability of utilities such as water, electricity, internet, and
furniture in accommodations
• Maintain inventory of furniture, appliances, keys, and other housing
assets
• Conduct damage inspections and report any misuse of company
property
• Support new employee onboarding by arranging accommodation
and orientation
• Ensure compliance with health, safety, and fire regulations within
the accommodation facilities
• Supervise accommodation staff, cleaners, and support workers
• Assist management in improving housing standards and employee
welfare services

• Preparing monthly reconciliation status reports for management.
• Generating mis reports for senior management.
• Responsible for investigating suspicious vouchers and discovered
misappropriated funds.
• Support to auditors for audit purpose and finalization of balance
sheet.
• Responsible for account reconciliations and process adjustments.
• Maintenance of trial balance. Monitoring customer account details
and identifying & investigating non-payments.
• Handle incoming and outgoing communications, including emails
and phone calls. Prepare and distribute operational reports and
memos.
• Organize and schedule meetings, appointments, and events.
Coordinate with different departments to streamline operations.
• Coordinate employee engagement activities and events. Assist in
handling employee complaints and grievances.

• Preparation of account reconciliation statements.
• Preparing invoices as per man month atendance or contract.
• Maintaining Companys Assets, Liabilities, Revenues and
Expenditure.
• Maintain of Pety Cash expenses.
• Client dealing on all financial issues.
• Responsible for reimbursement of TA bills & expense.
• Confirmation of imprest with HO and sites.
• Conducting customer outstanding follow-up with the credit control
department.
• Follow ups for payments with client.
• Preparing RA bills.