it consultant
Infosys
Total years of experience :19 years, 6 Months
Working for client projects as IT Consultant. Understanding Cloud business and working with various business units and clients for their requirement and providing turnkey solutions on the cloud as well as hybrid system. Working in a diverse virtual, physical, storage network & cloud computing infrastructure consisting of Microsoft, Linux, Mac, Cisco, Riverbed, VMware, AWS Cloud suite, McAfee, FireEye, Retina, & various other 3rd party vendors:
• Maintaining services for end-users and including creating/removing/updating user accounts/groups, and Exchange/Outlook E-mail accounts and quotas etc.
• Microsoft Active Directory and apps management and upgradation when necessary.
• Windows and Linux Servers provisioning and installation, configurations and resolving outages and related problems
• WSUS Windows Updates and Patch Management for servers and desktop computers.
• Implement, support, and maintain McAfee Endpoint Security products in the enterprise i.e. configuring MS SQL Server, EPO, Extensions, Packages and DATs etc.
• Deploy and sustain the full capabilities of the ePO (HBSS) to all enterprise-wide managed systems including, but not limited to agent deployments, policy enforcement, reporting and compliance.
• Manage and maintain the McAfee ePO environment & health of agents (on Windows Macs and Linux) and act as organization's ePO & overall McAfee SME
• Provide incident response for detected threats from ePO server
• Strong knowledge of VSE, DLP using McAfee Endpoint Full Disk Encryption, Endpoint Encryption for Files & Folders, Device Encryption, App control and Keys Management etc.
• Designing and implementing new system structures, monitoring servers activity and auditing server security
• Retina and other Vulnerability Scan for servers and desktops and patch status reporting.
• Performing Server backups using Symantec Backup Exec, VEEM and Windows Backup and restore where required.
• Desktop and Servers antivirus security using Symantec Endpoint Protection and McAfee ePO Antivirus systems
• Monitoring of Servers and Desktops using MS SCOM Server, SIEM, FireEye Anti-malware, Riverbed IPS and Syslog servers
• Incident management using various tools and logging devices and reporting using SharePoint portals maintained.
• Troubleshooting, operation, and maintenance of Cisco local area network containing various routers & switches
• Proofpoint spam and DLP filtering/monitoring/release for emails and reporting.
• File and print shares maintenance consisting HP Xerox & Konica-Minolta and print solutions.
• Perform SOPs related to change management, service management and problem management
• Project management, proof of concept, work in test environment and documenting procedures etc.
Served at various positions including technical, managerial and client support areas. Change management, vendor management, Incident Management, BIA planning, DR, IT Policies & Procedures, Server consolidation, Provided Windows/Unix/Linux administration, network operating center (NOC) administration, LAN/WAN/VPN administration, wireless access points and load balancers, networking, cable installation and management, SAN management, VMware virtualization, intrusion prevention (IPS) monitoring and IT Security. Also managed FTP & Web servers, Design and implement highly available (HA) and disaster recovery (DR) solutions for various applications like Exchange E-mail Management, Enterprise Vault mail archiving, Symantec Backup Exec, IIS Web, Apache, Squid Proxy, Nagio, OwnCloud, SQL DB, Riverbed IPS, Active Directory 2003/2008 management etc. Provided support on technologies like McAfee Encryption, DLP, ePO, ProofPoint URL & Anti-Spam, FireEye Malware filtering, MalwareByte Server, Fortigate & Pix Firewall, CUNYfirst ERP on PeopleSoft, DNS/DHCP & GPO on Windows and Linux, OWA, POP3, SMTP, MBSA, eEye Retina Vulnerability Scan, Cisco Switches, Syslog, and Whats up Gold Systems Management etc. OS Support like MS Windows Servers 2000-2012 and Desktops from 3.1 to Windows 7-8, Linux CentOS, Ubuntu and Red Hat Linux admin.
Key Contributions:
• Established and upgraded (twice) the Microsoft Active Directory Domain/Forest including faculty/Staff and Student network. Cleaned up AD Database and organized OU’s using various AD tools like ADSI, ADBPA, NTDSUtil, DSAcls, Netdom, DFSUtil, GPO, Replmon & ACLdiag etc.
• Migrated Physical server infrastructure to efficient, high available and low cost virtual infrastructure based on Dell EqualLogic and NetApp SANs enabling provisioning and de-provisioning of virtual servers and applications in minutes.
• Consolidated hardware and simplified IT management, maintenance and deployment.
• Installed and upgraded (twice) Microsoft Exchange messaging system and deployed high available virtual mailbox servers providing access through HubCas to various clients like MAPI, OWA, Blackberry and ActiveSync. Configured supporting technologies like SSL, DAG, McAfee and Proofpoint Anti-Spam, Blackberry servers and Anti-Malware Servers for filtering and security. Also configured automatic Symantec backup of DAG databases for Disaster Recovery.
• Streamlined systems Inventory, patch management, imaging and vulnerability management using Dell Kace, Wsus and Retina
• Evaluated and reconfigured student lab’s Unix/Linux/Windows infrastructure including reallocating SAN disk space and engineered a robust, scalable and redundant Student child domain. Worked extensively on Linux technologies like Networking and permissions, RPMs, Bash Shell, High Availability, SSH, NIS, NFS, Samba, CUPs, Named, DHCP, PXE, File Systems, Raid 1 & 5, Apache HTTPD, SSL, LDAP, Syslog and scripting. Worked on Linux virtualization on KVM and VMWare. Installed and achieved know-how of Squid Proxy, OwnCloud, Puppet and Nagio technologies.
• Improved network and system security through setup and ongoing maintenance of Riverbed IPS, FireEye on edge, and Proofpoint Antispam for e-mail security. Delivered a cohesive solution of Fortigate for network and McAfee Encryption using ePO for end user antivirus and data security.
• Researched, recommended and implemented enhancements that improved system network security, reliability and performance i.e. Riverbed IPS, Proofpoint AS, McAfee Encryption and AV Management, Fortigate and Checkpoint firewalls, self-service Password Management and network management etc.
• Revamped backup infrastructure and implemented Symantec Backup Exec to schedule effective and timely backups providing further layer of data security. Optimized system availability (averaging 99.9% uptime) by using virtualization technologies.
NOTE: For details please check attached Resume as space won't allow to write more.
The Company provided services in networking, system integration, helpdesk and desktop support to its clients mostly from multinational, consulting organizations and Fortune 1000. Served various clients in areas like system, network and application management.
Key Contributions:
• Assisted in LAN/WAN planning, implementation and administrative support for Windows NT and 2000 networks.
• Installed and configured various data LANs and WANs using Cisco equipment, communication software and hardware.
• Maintained OS support of Windows 95/98, Windows NT 4.0 and 2000 Servers and other services i.e. TCP/ IP configuration, Cisco Routers, Hubs, Ethernet Switches, UTP Cabling Cat-3, Cat-5 and enterprise printers.
• Installed and maintained various Windows NT and 2000 Active Directory based networks in the company’s labs as well as at clients’ side. Maintained and troubleshooted various clients’ networks on on-call basis.
• Performed backup and restore operations using ARC Backup Server. Implemented RAID 0, 1 & 5 redundant systems.
• Maintained domain structures, client’s security policies and permissions, GPOs and accounts management etc.
• Installed MS Exchange Server 5.5, site services, connectors and provided outlook support to various clients.
• Configured various Servers i.e. DHCP, RAS, DNS, Wins and Print and provided troubleshooting to clients.
• Performed Help Desk Support to company’s clients. Troubleshooted network, hardware and software problems on-site.
• Installed and configured Proxy Servers for centralized Internet connectivity including DSL and T1 Services.
• Liaison for client companies to find better resources and purchase best solutions for their infrastructure.
• US equivalent Master's Degree • US equivalent Bachelors in Computer Engineering
• MBA with 24 subjects from AIOU Pakistan • Also did MBA Level Certificates in: o Organizational Behavior o Energy Management o Transfer of Technology o Thesis on Paradigm Technologies, Isb.
