Sylvana Fares, Senior Relationship Manager

Sylvana Fares

Senior Relationship Manager

Bayt.com

البلد
قطر
التعليم
بكالوريوس, Accounting and Marketing
الخبرات
10 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 8 أشهر

Senior Relationship Manager في Bayt.com
  • قطر - الدوحة
  • أشغل هذه الوظيفة منذ يونيو 2015

- generate and qualify leads
- source and develop client referrals
- prepare sales action plans and strategies
- schedule sales activity
- develop and maintain a customer database
- develop and maintain sales and promotional materials
- plan and conduct direct marketing activities
- make sales calls to new and existing clients
- develop and make presentations of company products and ---- services to current and potential clients
- negotiate with clients
- develop sales proposals
- prepare and present sales contracts
- conduct product training
- maintain sales activity records and prepare sales reports
- respond to sales inquiries and concerns by phone, electronically or in person
- ensure customer service satisfaction and good client relationships
- follow up on sales activity
- perform quality checks on product and service delivery
- monitor and report on sales activities and follow up for management
- carry out market research and surveys
- participate in sales events
- monitor competitors, market conditions and product development

Protocol Coordinator في Doha Film Institute
  • قطر - الدوحة
  • فبراير 2015 إلى مارس 2015

- Identifying the priority guests invited to Qumra events.
- Handling the whole RSVP process.
- Coordinating with different departments to ensure that accommodation and transportation is well organized for our guests.
- Attending dinners with the invited guests (Ambassadors, Directors, Celebrities, Producers, and Company CEOs).

Cast Coordinator في David Atkins Enterprises
  • قطر - الدوحة
  • ديسمبر 2014 إلى فبراير 2015

- Managing a group of 60 volunteers.
- Organizing schedules and coordinating with different teams to ensure that task is completed.
- Responsible for the opening and closing ceremony of the world cup.
- Support transportation for the cast group.

Theater Coordinator في Doha Film Institute
  • قطر - الدوحة
  • نوفمبر 2013 إلى ديسمبر 2014

- Managing all volunteers.
- Oversee all operations relating to festival screening.
- Assisting the venue manager in determining the number of rush tickets that can be sold.

Marketer في Diplomatic Travel Services (DTS)
  • مصر - القاهرة
  • يوليو 2012 إلى أغسطس 2012

• Handling a large pool of international clients.
• Coordinating with the ticketing officers to ensure that all client bookings are in place.
• Attending weekly sales meeting.
• Organizing honeymoon destinations including hotel, and flight bookings.
• Directly reporting to the marketing manager.

Human Resource Officer في Basco International
  • مصر - القاهرة
  • يونيو 2011 إلى يوليو 2011

• Organize staff training sessions, workshops and activities.
• Provide basic counseling to staff that have performance related obstacles.
• Provide advice and assistance in developing human resource plans.
• Provide staff orientations.
• Directly reporting to the HR manager.

الخلفية التعليمية

بكالوريوس, Accounting and Marketing
  • في German University in Cairo
  • أكتوبر 2013

Bachelor Degree in Management Technology • Cumulative GPA that is: Excellent with Honours. • Double Majors in Accounting and Marketing • Seminar in Financial Reporting Grade: A • Bachelor Thesis in Marketing Grade: A Modules within Majors: Financial & Reporting Analysis, Financial & Management Control, Intermediate Accounting 1, Intermediate Accounting 2, Integrated Marketing Communication, Marketing Research, Marketing Channels, International Marketing.

Specialties & Skills

Microsoft office

اللغات

العربية
متمرّس
الفرنسية
متمرّس
الانجليزية
متمرّس
الالمانية
مبتدئ