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Sylvester Asiedu, Corporate Service Transformation Business Manager

Sylvester Asiedu

Corporate Service Transformation Business Manager·Black Country Provider Collaborative (NHS),

Great Britain (UK)

Doctorate, Business Information Systems

Work experience

Total years of experience: 17 years, 8 months

Corporate Service Transformation Business Manager

December 2024 - Present

Black Country Provider Collaborative (NHS),

Birmingham, United Kingdom Hybrid

December 2024 - Present

• Multi-trust collaborative leadership | Collaborative Transformation across 5 NHS Trusts
◦ Digital Strategy Execution: Managed multiple projects and led comprehensive digital transformation strategies
for corporate services, identifying automation opportunities, and delivering efficiency and productivity savings
worth circa £2m+, and implementing data analytics solutions across 5 NHS Trusts.
◦ Cross-Functional Programme Leadership: Managed stakeholder engagement across seven corporate service
groups (HR, Finance, IT, Procurement, Estates, Communications, Legal), coordinating digital assessment activities
and delivering transformation projects from operational teams to Executive level through structured change
management.
◦ Strategic Analytics Foundation: Designed a comprehensive baseline measurement framework across corporate
service functions, enabling systematic tracking of transformation benefits and establishing a data-driven ROI
evaluation methodology.

Company industry:
Other Healthcare Services
Job role:
Medical, Healthcare, and Nursing

President

January 2023 - Present

Ghanamba

United Kingdom Remote

January 2023 - Present

Volunteer community lead for Ghanaians in Lincolnshire

Company industry:
Social Services

Mentor

January 2023 - Present

Mentornect

London, United Kingdom Remote

January 2023 - Present

Volunteer mentor.
I mentor individuals looking for career advice

Company industry:
Social Services

Strategic Workforce Planning Analyst

January 2023 - November 2024

Southern Health NHS Foundation Trust,

United Kingdom Remote

January 2023 - November 2024

• HR Workforce Staff Analysis Dashboard: Automated the HR Workforce Staff Analysis dashboard, reducing
processing time by 90% from weeks to real-time access. This innovation provided instant access to HR KPIs,
enhancing strategic decision-making across the entire NHS Trust.
• Comprehensive Workforce Planning Model/System: Created a detailed workforce planning model that drills
down from organisation-wide metrics to specific divisions, staff groups, teams, and NHS banding levels. This
system improved the granularity and accuracy of workforce planning, which significantly informs performance
and operational efficiency monitoring.

Company industry:
Other Healthcare Services

Research Associate

July 2024 - September 2024

University of Westminster,

London, United Kingdom Remote

July 2024 - September 2024

Company industry:
Higher Education

Strategic System Workforce Planner/Analyst

January 2021 - January 2023

Mid & South Essex NHS Integrated Care System

United Kingdom Hybrid

January 2021 - January 2023

• Data Quality Management: Conducted a comprehensive analysis of data and processes within the Integrated
Care Body (ICB) and implemented a business analysis-driven data quality management process, improving data
gathering, processing, reporting quality and operational efficiencies by 50% across the ICB, which significantly
improved workforce operational performance monitoring.
• Automated Strategic Reporting: Leveraged improved data quality to automate strategic reporting, significantly
enhancing executive decision-making. The automation increased efficiency and provided timely insights critical
for strategy development.
• Comprehensive Workforce Planning: Developed and executed strategic workforce plans across the Integrated
Care Board (ICB), aligning staffing needs with long-term organisational goals and improving resource allocation
and operational efficiency.
• Built and led an 8-person agile BI team, developing interactive dashboards that improved ICB performance
monitoring by 30% across a 1.2M population.
• Designed Power BI dashboards, enhancing data accessibility and reporting, leading to a 10% reduction in
reporting errors.
• Managed BI projects, aligning with NHS long-term plans, resulting in improved KPI tracking.

Company industry:
Other Healthcare Services

Volunteer

January 2016 - January 2022

Ghana Girl Guides Association (Registered Ghana Charity)

Accra, Ghana Remote

January 2016 - January 2022

Company industry:
Social Services

Workforce Information and Planning Analyst

January 2020 - January 2021

Northern Lincolnshire & Goole NHS Foundation Trust

United Kingdom Hybrid

January 2020 - January 2021

• Enhanced patient care through strategic workforce-related projects.
• Utilised Power BI, SQL, SSIS, and SSRS for accurate BI reporting and data visualisation.

Company industry:
Medical Hospital

Data/Business Analyst

January 2019 - January 2020

PMP Recruitment

United Kingdom

January 2019 - January 2020

Company industry:
Recruitment & Employee Placement Agency

IT Lecturer

January 2013 - January 2019

School of Technology, Ghana Inst. of Mngt. and Public Admin. (GIMPA):

Accra, Ghana Hybrid

January 2013 - January 2019

Company industry:
Higher Education

Business Analyst/Scrum Master

January 2013 - January 2018

Silva Soft Solutions

Accra, Ghana Hybrid

January 2013 - January 2018

Company industry:
IT Services

Teaching & Res. Assistant

January 2013 - December 2017

University of Ghana & University of Ghana Business School:

Accra, Ghana Hybrid

January 2013 - December 2017

Company industry:
Higher Education

Tutor

January 2009 - December 2012

University of Ghana:

Accra, Ghana Hybrid

January 2009 - December 2012

Company industry:
Primary, Prep, & Secondary School

Ambassador/Promoter

October 2008 - January 2012

World Summit Youth Awards, WSYA

Accra, Ghana Remote

October 2008 - January 2012

Company industry:
Public Relations (PR)

Education

School of Applied Management, University of Westminster.

September 2030

September 2030

Doctorate, Business Information Systems

United Kingdom

University of Ghana Business School

June 2012

June 2012

Master's degree, Management Information Studies

Ghana

University of Ghana

May 2008

May 2008

Bachelor's degree, Information Systems & Sociology

Ghana

Skills

ADVANCED ANALYTICS
Intermediate
ADVANCED ANALYTICS
Intermediate
BUSINESS ANALYSIS
Intermediate
BUSINESS ANALYSIS
Intermediate
CONSTRUCTION MANAGEMENT
Intermediate
CONSTRUCTION MANAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
POWER BI
Intermediate
POWER BI
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate
WORKFORCE PLANNING
Intermediate
WORKFORCE PLANNING
Intermediate

Languages

English
Native Speaker

Training and Certifications

Training
KATA Coaching/Practictioner
Dudley NHS Group
Sep 2025