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sylvia cai, Export order coordinator and business order assistant

sylvia cai

Export order coordinator and business order assistant·Dongguan Ypak company.

China

Bachelor's degree, English

Work experience

Total years of experience: 4 years, 5 months

Export order coordinator and business order assistant

January 2024 - Present

Dongguan Ypak company.

Dongguan, China

January 2024 - Present

Be responsible for the entire process offollow-up from customer placing an order to the delivery of
goods, ensuring that the orders are completed on time, with quality and quantity as required. The on-time
delivery rate oforders reaches
Promptly respond to customer inquiries, clarify issues regarding the specifications, prices, and delivery
periods of clothing products, ensuring customer satisfaction. The response rate for customer inquiries
reached
Arrange for the transportation of goods and booking of shipping space, select appropriate shipping
methods and freight forwarders, and reduce transportation costs
Coordinate various departments within the company, such as procurement, production, quality
inspection, etc., to solve problems during the execution of orders, ensuring smooth production and
reducing the order delay rate due to internal coordination issues

Company industry:
Consumer Packaged Goods Manufacture

Fair receptionist

January 2022 - January 2025

canton fair

Guangzhou, China

January 2022 - January 2025

Receive consular guests from various countries as well as VIP customers from specific exhibitions

Company industry:
Public Relations (PR)

Volunteer

January 2022 - January 2025

Canton Fair Exhibition Hall

Guangzhou, China

January 2022 - January 2025

Reception staffvisit the elderly, help organize activities, set up street stalls

Company industry:
Trading & Commodity Trading

Field guide

January 2024 - December 2024

LINLEE林里手打柠檬茶

Guangzhou, China

January 2024 - December 2024

Mainly through the companys publicity activities to attract customers and guide orders
Make tea drinks, make milk tea and hand-beat lemon tea, clean up, clean up stock and so on

Company industry:
FMCG

English teaching assistant

January 2024 - January 2024

ICANREAD

Guangzhou, China

January 2024 - January 2024

It is mainly to help foreign teachers take utensils and print documents
Supervise the quality of class content
Pick up and drop off childrens tutoring classes

Company industry:
Training & Education Center

Education

Guangdong Agricultural, Industrial and Technical College

June 2025

June 2025

Bachelor's degree, English

China