Synda Ben Mohamed

Assistant Manager :
Supervise the team and drive sales performance.
Manage daily operations, stock, and customer service.
Train and support team members.
Beauty Advisor :
Welcome and advise customers on products.
Conduct product demonstrations and maximize sales.
Ensure excellent product presentation and customer satisfaction.

Commercial Operations Officer :
Manage daily banking operations and ensure process compliance.
Support account opening, transactions, and customer requests.
Monitor operational risks and maintain accurate records.
Coordinate with internal teams to improve service efficiency.
Prepare operational reports and performance analyses.
Partnership Officer :
Develop and maintain relationships with business partners.
Identify new partnership opportunities to support business growth.
Negotiate and coordinate partnership agreements.
Monitor partner performance and ensure mutual objectives are achieved.
Organize partner meetings, campaigns, and business development activities.

Customer Service Officer :
Assist customers with inquiries, requests, and complaints.
Provide information on banking products and services.
Process account-related transactions and documentation.
Ensure high levels of customer satisfaction and service quality.
Support customer retention and relationship building.
Credit Officer :
Assess loan and credit applications.
Analyze customers’ financial information and creditworthiness.
Prepare credit reports and recommendations.
Monitor loan portfolios and ensure compliance with credit policies.
Follow up on repayments and manage credit-related risks.

Plan and execute marketing campaigns.
Manage social media and digital marketing activities.
Conduct market research and analyze customer trends.
Create promotional content and marketing materials.