Tharushi Perera

• Welcomed and assisted customers with a professional and friendly demeanor, enhancing the overall shopping experience.
• Identified customer needs and recommended tailored products or services, resulting in increased customer satisfaction.
• Demonstrated product features and benefits effectively, contributing to higher sales conversion rates.
• Consistently achieved individual and team sales targets, showcasing strong sales performance.
• Built and maintained robust customer relationships, fostering loyalty and repeat business.
• Proactively followed up with customers to ensure satisfaction, leading to a 20% increase in repeat purchases.
• Handled customer inquiries, complaints, and returns with professionalism, improving customer retention.
• Processed sales transactions accurately using the PO system, ensuring efficient operations.

• Proactively identify and engage potential customers through effective prospecting and lead generation strategies.

• Present, promote, and successfully sell a diverse range of products and services to both new and existing clients.

• Assess customer needs and provide tailored solutions that drive satisfaction and loyalty.

• Skillfully negotiate contracts and close sales deals, contributing to overall revenue growth.

• Cultivate and maintain strong client relationships to ensure repeat business and referrals.

• Consistently achieve and exceed sales targets and performance goals, demonstrating a results-oriented approach.

• Accurately maintain records of sales activities, customer interactions, and transactions for streamlined reporting.

• Stay informed on market trends, competitor activities, and industry developments to enhance sales strategies.