Business Development Manager
Tech data
مجموع سنوات الخبرة :21 years, 11 أشهر
Business development manager from a technology and sales background. Currently responsible for product planning and execution as well as customer requirements, defining the product vision, and working closely with the sales teams, marketing and support departments to ensure revenue and customer satisfaction goals are met.
• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Successfully managed 500K budget projects successfully achieved all scheduled objectives
• Developed new marketing and sales plans to achieve company objectives
working for the world's leading value-added distributor of enterprise-computing products, software and services. Responsible for the daily resourcing activity within the services business unit. Liaising with internal resource as well as external suppliers, business & vendor partners, account managers, technical consultants. Resolving issues and make decisions on conflicting demands. Responsible for offering support to all teams across the business on new upcoming professional services projects.
•Primary contact for all professional services projects and to manage end to end process.
• Responsible for producing professional service quotes, invoicing and creating purchase orders for external partners/contractors.
• Develop and build relationships networks with existing partners/customer
• Responsible for all HP partner ready projects, delivered on behalf of HPE
•Identify and capture high level end-user requirements; working with technical resource to validate and define the deliverables responsibilities.
•Produced metrics on resource utilisation identifying areas of under-utilisation and proposing options to maximise chargeability and delivery, and to assist on strategic planning and forecasting.
•Maintain the internal project forecast to ensure clear and concise information on live projects ensure each project is completed within time frame and budget.
•Negotiate new contracts with improve terms with external suppliers and contractor on all new projects
•Scheduled installs for a team of technical consultants operating across the UK and Europe using strong planning and scheduling skill.
• Develop and deliver a range of marketing materials and campaign's for sales team and customers on professional services offering available
•Working to a project based methodology; oversee the delivery of key deliverables through to sign off.
•Sourcing external candidates when required, screening CV's, arranging interviews completing end to end process working in line with HR.
•Identified and recruit 3rd party suppliers when needed, also carrying out periodic review meetings with existing suppliers
•Provide business units with weekly/monthly forecast to enable them to monitor new upcoming projects, Revenue and margin gains.
• Responsible for producing financial summary report each quarter for the Sales Director
& Supply Chain
•Effective management of supplier orders
•Provide Quotations
•Resolving supplier queries
•Managing warehouse queries
•Inventory cleansing
Avnet a global leading distributor of enterprise computing products, software and services. Position held within Avnet Account manager HP renewals and retentions programme.
•HP license renewals - new contracts
•Quantum license renewals - new contracts
•Research and analyse information feedback to marketing manager
•Working with marketing to identify new sales opportunities
•Market research focusing on Driving retentions
Market research for management helping to drive new sales and retention opportunity
•Provided management team with reports weekly/monthly to enable them to monitor the team's performance and identified any variances.
•Sourcing new candidates, screening application. Conducting interviews with management,
•Offering training and support to new and existing staff
•Account Management for new business
•Contract renewals
•Management of team when senior management not present.
•Dealing with customer complaints via emails and letters and phone and face to face
•First line Technical Support
Sessional Residential Childcare Worker 2009 (Autistic Children)
•Providing assistance to young people with learning disabilities
•Helping promote daily living
•Providing guidance and support
Contacting existing customers in possession of Time PC's.
•Rapport building with customer for potential PC upgrade. Offering technical advice and support when applicable.
Diploma in business marketing