Taamul Al-Saihaty

Business Operations and Governance Specialist with 7+ years of experience in PMO, process improvement, executive reporting, Power BI, and operational excellence. PMP® and PMI-PMOCP™ certified with a Bachelor’s degree in Management Information Systems. Experienced in governance, business analysis, performance reporting, and delivering process improvements that enhance efficiency and support strategic decision-making.

Coordinated facility management operations across a large-scale client environment by supporting service delivery, contractor performance, and operational governance. Developed and implemented Standard Operating Procedures (SOPs) and operational manuals to standardize processes and improve service consistency. Designed digital solutions and automated dashboards using Power BI and advanced Excel to enhance reporting accuracy, monitor KPIs, and support data-driven decision-making. Managed service requests through a customized ticket tracking system, facilitated stakeholder meetings and workshops, and collaborated with internal teams and service providers to improve operational efficiency and compliance. Recognized with three Employee of the Month awards and promoted within nine months in recognition of outstanding performance.

Led administrative and business operations in a startup manufacturing company, overseeing HR administration, procurement, payroll, finance support, and sales coordination. Implemented process improvements to enhance operational efficiency, ensured compliance with Saudi labor regulations and GOSI requirements, managed ERP-based financial transactions, and strengthened internal controls. Developed structured collection plans that improved cash flow by resolving long-outstanding receivables, while supporting executive management with operational reporting, budgeting, and cross-functional coordination.