Tabish Rais

- Responsible for Monitoring, Maintaining and troubleshooting of Fuel Management System including Automatic Tank Gauging System.
- Responsible for maintaining the preventive maintenance plan for fuel stations, Petromin Express, Petromin Auto Care, Nissan, Stellantis, Foton & volvo.
- Execution of new projects of fuel stations, with designing, Installation and operation.
- Responsible for maintaining the Fire Safety System of fuel Stations.
- Member of decision body for implementation of any new product at fuel station like EV charges, Solar system, Automatic Car wash, etc.
- Provide training to station supervisor and staff for proper operation.
- Coordinate with different vendors for proper execution of projects.

* Responsible for Designing, Installation, Maintenance and Support of Fuel Automation System for Fuel Stations (GVR DOMS & RPS), Automatic Tank Gauging System, Fuel Dispenser (GVR, Wayne & Chinese) and Lubrication System.
* Analyze the customer’s need with respect to our product offerings and propose options to the customers to help to them achieve their objectives.
* Involved in the concept and detail of the design through to implementation testing and handover.
* Effectively conduct customer presentation to all levels of the customer’s organization.
* To attend business/sales meeting related to projects with the clients to provide technical support to achieve the satisfaction and confidence of the customers.
* Generating analysis report for higher management.
*Putting together technical instruction for customers in relation to the use, operation and maintenance of purchased products
* To prepare and update the technical part of company prequalification documents and product catalogs.
* Coordination with our main suppliers for technical and procurement of products and spares.

* Product selection and analysis.
* Supervising quotation making and estimation & costing sections.
* Development and implementation of procedures for the installation, maintenance and testing & commissioning of new products.
* Technical support to technical staff.
* Dealing with customer inquiries face to face, over the phone or via email.
* Conduct presentations; provide proposals, samples & solutions, to promote sales.
* Contacting prospective customers and discussing their requirements.
* Preparing quotations according to client needs and suggesting alternative solutions.
* Achieving all revenue targets & objectives in line with the Area Business Plan.
* Reviewing customer drawings, plans and other documents in order to prepare detailed technical proposal for them.
* Preparing reports for head office and senior managers

I was responsible for

* Develops, maintains, and monitors procedures for all server backups
* Setup and configure the EPBX system.
* Setup, maintain and installations of CCTV camera.
* Test, monitor, troubleshoot and document all aspects of system security and network performance.
* Resolving user problems and provide user training on network and workstation procedures
* Perform on-site and remote technical support
* Maintains excellent communication with the IT Manager on all tasks and projects
* Designs, installs, upgrades, configures, and repairs local and wide area network hardware and infrastructure.
* Providing IT support to computer users within the office.

Project site: Hotel Radisson Blu, New Delhi and Hotel Emporio, New Delhi.

I was responsible for

* Installation, support and maintained hardware and software infrastructure according to best practices, including routers, switches, WiFi controllers, Access Point,
* Provided Network and Host based security,
* Provided Network Documentation,
* Perform regular security monitoring to identify any possible intrusions,
* Monitored network usage, anticipate problems and suggest solutions,
* Work closely with colleagues to meet team goals and improve processes and practices,
* Perform other tasks as requested by the Manager of IT.

* Managed the Maintenance process of all the branches.
* Maintained the log file for fuel consumption of all the branches.
* Setting up user accounts, permissions and passwords in Oracle for Maintenance Department.
* Escalate IT issues to the IT Manager where necessary
* Maintained and monitored Job orders for Fleets of all the branches.
* Perform on-site and remote technical support.
* Provided training and technical support for users.

* Installation of operating system, software, configure outlook and rectify the Desktop H/W and S/W issues.
* Maintaining the LAN/WAN system.
* Monitoring System Performance.
* Setting up and configuring new laptops and desktops.
* Making of Cat 5 e network cables were necessary.
* Setting up new users and disabling expired accounts in accordance with HR requirements.
* Diagnose and resolve technical issues.
* Provide desktop and server support.
* installation authorized software to laptops and desktops.