Taha Javid

• Managed CAFM operations, ensuring accurate tracking and closure of 1, 000+ monthly work orders
across multiple sites.
• Improved workflows, boosting task prioritization and cutting resolution time by 25%.
• Coordinated vendor services, ensuring timely PPM and reactive maintenance execution.
• Performed CAFM audits, enhancing data accuracy and compliance.
• Mentored helpdesk staff, increasing team productivity and service quality.
• Aligned FM operations with client goals, ensuring contractual compliance and stakeholder
satisfaction.
• Delivered performance reports, highlighting SLA trends and actionable insights.
• Led CAFM upgrades, enhancing system functionality and user experience.
• Resolved escalations swiftly, maintaining high client satisfaction.
• Maintained asset registers and documentation, supporting lifecycle and procurement planning

• Coordinated daily FM operations across multiple sites, ensuring timely service delivery.
• Managed CAFM system tasks, tracking work orders and service requests.
• Handled quotations, MRFs, and procurement coordination with vendors.
• Verified technician timesheets and supported payroll accuracy.
• Monitored SLA/KPI compliance and generated performance reports.
• Liaised with ground staff and management to streamline workflows.
• Supported asset documentation and lifecycle tracking.
• Assisted in audits, inspections, and emergency response planning.
• Scheduled maintenance and optimized resource allocation.
• Improved service efficiency through vendor coordination and task follow-ups.

• Managed daily CAFM system operations, ensuring accurate logging, tracking, and closure of work
orders.
• Coordinated with FM teams and technicians to ensure timely execution of service requests.
• Maintained and updated asset records, including location, status, and maintenance history.
• Generated operational reports on SLA compliance, technician performance, and work order trends.
• Scheduled and monitored preventive maintenance activities through CAFM workflows.
• Conducted data audits to ensure system accuracy and integrity.
• Facilitated communication between vendors, helpdesk, and ground staff for issue resolution.
• Maintained real-time dashboards for management visibility and operational tracking.
• Provided user support and guidance on CAFM functionalities and reporting tools.
• Contributed to workflow improvements and system enhancements based on operational needs.