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Tahani Al Hassan, Store Manager

Tahani Al Hassan

Store Manager·List Roma

Kuwait

Bachelor's degree, Interior Design

Work experience

Total years of experience: 7 years, 7 months

Store Manager

January 2025 - Present

List Roma

Kuwait

January 2025 - Present

• Managed daily store operations and ensured high performance
• Led, trained, and supervised sales staff
• Improved team performance in customer service and sales
• Applied advanced sales techniques to increase purchase intent
• Used upselling and cross-selling strategies to maximize sales
• Prepared daily and weekly sales reports
• Analyzed sales performance and achieved targets
• Maintained visual merchandising standards for fashion displays
• Managed inventory and stock control
• Handled customer issues professionally
• Trained staff on customer behavior and sales techniques
• Implemented SMART and SAVI sales principles
Company industry:
Retail & Wholesale
Job role:
Management

Sales Associate

January 2023 - January 2025

Etoile

Kuwait

January 2023 - January 2025

• Assisted customers in selecting evening dresses
• Provided styling advice and improved customer experience
• Achieved sales targets through upselling and cross-selling
• Maintained product display and store organization
• Handled fitting room support and customer satisfaction
• Built strong relationships with customers
Company industry:
Fashion & Apparel
Job role:
Sales

Supervisor

January 2020 - January 2022

Top Food

Tripoli, Lebanon

January 2020 - January 2022

• Supervised staff and daily operations
• Managed stock and product organization
• Handled customer complaints and solutions
• Coordinated product orders
Company industry:
Food & Beverage Production
Job role:
Engineering

Cashier

January 2018 - January 2020

Ali Baba Supermarket,

Tripoli, Lebanon

January 2018 - January 2020

• Managed cash transactions and payments
• Provided customer service
Company industry:
Purchasing & Procurement
Job role:
Accounting and Auditing

Education

Lebanese Institute of Decoration Engineering

January 2022

January 2022

Bachelor's degree, Interior Design

Lebanon

Skills

CROSS SELLING

Intermediate

CUSTOMER SERVICE

Intermediate

FASHION RETAIL

Intermediate

LEADERSHIP

Intermediate

NEEDS ASSESSMENT

Intermediate

OPERATIONS

Intermediate

RETAIL MANAGEMENT

Intermediate

SALES

Intermediate

TRAINING AND DEVELOPMENT

Intermediate

UPSELLING

Intermediate

Languages

Arabic

Beginner

English

Beginner

Training and Certifications

Training
Marketing
Nawar Al Azam
Jan 2025

Hobbies and interests

Drawing
Horse Riding