Mohammad Taihan سمير

*Fiverr - Freelance Virtual Assistant & Customer Support Specialist**

• Provided virtual assistance and customer support services to site clients.
• Performed accurate data entry, web research, CRM updates, Product upload and file management.
• Managed email communication, live chat support, taking orders form social Media.
• Maintained high accuracy, met project deadlines, and ensured client satisfaction through professional and reliable service.
• Maintain client satisfaction and make sure received product on time.

• Organized Real Estate and Export and Import data efficiently.
• Converted and processed all data into the E-Filing system using ERP.
• Organized physical and electronic documents efficiently.
• Maintained confidential records and ensured data security.
• Coordinated document retrieval and filing activities.
• Assisted departments in archive-related requirements.
• Developed archive filing systems and operational procedures.