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Taiwo Adelakun, Ground Service Officer

Taiwo Adelakun

Ground Service Officer·EAN Aviation Limited

Nigeria

Higher diploma, Insurance

Work experience

Total years of experience: 12 years, 0 months

Ground Service Officer

June 2014 - Present

EAN Aviation Limited

Nigeria

June 2014 - Present

Maintained safety and security of the ramp, airplane, baggage and passenger at all time and performing FOD checks.
Superior communication skills, proper procedures compliance, client and customer relation, safety and security.
•Marshal and tow aircraft on the ramp (e.g. directing, assisting and parking all arriving, departing and towed aircraft).
•Perform a routine check on all planes both packed, arriving or departing for any leakage, broken or corrosive or damage parts for safety and documentation purpose.
•Responsible for vacating trash receptacles and changing headrests and pillows as well as blankets.
•Transfer cargo (including luggage to other gates, airlines and passengers) with proper record and documentation.
•Observe safe ground-handling procedures and maintenance of equipment checks.
•Service aircraft as needed (e.g. aircraft lavatories, potable water, window wash and commissary items).
•Assist in ramp set up and storage of equipment and baggage.
•Monitor customer safety during boarding and departing and assist customers in a friendly manner.
•Maintain the safety and security of the ramp at all times.
•Complied with all safety procedures and policies.
•Ensure courteous, prompt, accurate and careful handling of customer baggage, airfreight and company material lifting, loading/unloading sorting and transferring baggage freight and company material.
•Constantly communicate with flight crew personnel and other ground personnel.
• Interpret flight schedules, destination and information and Performs assigned administrative duties on a voluntary basis.
•Carryout all other task effectively as being direct.

Company industry:
Airlines
Job role:
Support Services

Attendant

November 2011 - September 2004

Pete Ground Services Limited (PGS)

Nigeria

November 2011 - September 2004

Handle and supervise all interior cleaning of an aircraft which include, cleaning of seat, formica wood, arranging seat belts and replacing audio headsets, vacating trash receptacles and changing headrests and pillows as well as blankets.
•Lead and supervise every cleaning of aircraft windows, wind shield, mirrors in cabin area, and aircraft cockpit, refilling aircraft potable water tank including draining and cleaning lavatory after each flight.
•Responsible for the supervision and washing of aircraft fuselage structure and components cleaning as well as performing safety inspections on aircraft and make proper documentation.
•Handle the responsibility of buffing and shinning aircraft leading edges and aluminum parts.
•Handle aircraft fumigation both cockpit and cabin including cargo hole.

Job role:
Other

Education

Lagos State Polytechnic

June 2014

June 2014

Higher diploma, Insurance

Nigeria

The Polytechnic, Ibadan

January 2008

January 2008

Diploma, Insurance

Nigeria

Skills

Airports
Expert
Airports
Expert
Airlines
Expert
Airlines
Expert
Air Freight
Expert
Air Freight
Expert
Customer Service
Expert
Customer Service
Expert
Aircraft
Expert
Aircraft
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
AUDIO
Beginner
AUDIO
Beginner
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DIRECTING
Expert
DIRECTING
Expert
DOCUMENTATION
Expert
DOCUMENTATION
Expert
MICROSOFT WINDOWS
Expert
MICROSOFT WINDOWS
Expert
PERSONNEL
Expert
PERSONNEL
Expert
POLICY ANALYSIS
Expert
POLICY ANALYSIS
Expert
SAFETY
Expert
SAFETY
Expert
Airports
Expert
Airports
Expert
Airlines
Expert
Airlines
Expert
Air Freight
Expert
Air Freight
Expert
Customer Service
Expert
Customer Service
Expert
Aircraft
Expert
Aircraft
Expert

Languages

English

Native Speaker

Training and Certifications

Certifications
NATA Safety First Professional Line Service Training (Line Fuel Service)

Training
RADIO TELEPHONY
Javi Aviation Support Services
Sep 2016
Show credentials