HR Operations and Projects Development Manager
Hala Supply Chain Services
مجموع سنوات الخبرة :17 years, 9 أشهر
Achievements:
Awarded a certificate of appreciation for the contribution towards the QMS - ISO 9001 certification for the company.
Awarded a certificate of appreciation for the remarkable efforts in promoting the health and safety policies & procedure.
Successful achievement of the platinum range of the Saudizations recruitment in Saudi Arabia government labor office.
Implemented the training and development plan & procedure and achieved more than 70 employees training registration.
Extract 8 civil defense government licenses for all company warehouses in kingdom with deferent warehousing capacity and category especially in chemicals storage materials.
Implemented NCB stock taken manpower project for all NCB branches in kingdom, start with project information and initiation - planning -monitoring - controlling - execution and maintained all project scope of work until project finished.
Setting up ALJ - Toyota Company warehousing service contract needful until Toyota spare part operations stabilization.
Setting up SABIC warehousing manpower services project, registered and hired 130 technicians to cover all SABIC 16 warehouses affiliates in Jubail industrial city.
Implemented and manage SABIC warehousing manpower project information and initiation - employees' affiliates planning distributions -monitoring and controlling - execution and maintained all project services and customer relation.
Extract 240 SABIC and affiliates security gate pass IDs for our warehouse technicians employees in SABIC project.
Extract 65 government forklift licenses for our warehouse technicians employees in SABIC project.
Duties and Responsibilities:
Provide high-quality leadership to the HR operations in Jubail Sabic project with a proactive and positive way, ensure an efficient and effective service is delivered to the business that enables it to contribute to improving individual and organizational performance and in such a way that enhances the HR operations reputation and credibility with internal and external stakeholders.
Build strong and valuable relationships with Sabic senior managers, external stakeholders and other members which contribute to the overall success of the business objectives.
Ensure that (Hala-Sabic) employee’s Jubail teams are delivers their planned outcomes and their agreed targets are met in line with Sabic warehousing customer services standards.
Ensure that process for such tasks as recruitment, employee relations, changing Sabic management manpower distribution plan are in place and are dealt with correctly and effectively and efficiently to deal with issues.
Ensure that current and future HR Jubail Sabic project needs are identified and met by reviewing, improving and monitoring existing and met HR policies.
Ensure client requirements are met and in keeping with SLA’s contractual obligations.
Maintain, improve client partnerships and work with Sabic senior management to achieve enterprise goals.
Continuous improvement for Jubail Sabic manpower structure and maintain our employee’s behavior with the client.
Managing and execution day to day HR operations and admin support for our Sabic project employees and maintain their needs in daily basis.
Managing and execution day to day Security gate pass IDs and related matters that includes (new and renews or SWAPS replacing cards)
Managing and execution Jubail (Linde gas and SWCC and Sipchem) security gat pass and vehicle sticker’s accordance with client’s requirement and maintain costumer service relation.
Managing and execution all Jubail Sabic project government relation client planning and needs that include (forklift - light vehicle -bus) licenses and fingerprinting and criminal evidence record to maintain client service level agreement.
Managing and execution (our company and clients) training needs starting from information initiation - quotations costing - planning and controlling -execution.
Duties and Responsibilities:
Lead and manage Saudi ARAMCO out of kingdom material transportation division, development, project management and planning of new growth points.
Managed 3rd party outsourced partners, negotiation of new SLA’s and annual increases.
Customer relationship management principals of Saudi ARAMCO logistics department.
Ensure that operational platforms achieve all KPI’s in monthly basis to ensure compliance and mitigate deviation.
Continuous improvement implementation to increase performance, avoid cross-over, optimize logistics unit productivity.
Oversee transportation department, including its assets and employees.
Manages the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management.
Ensure customer goods move from production through the supply chain to the end user, transportation, reverse logistics, surface transportation and supply chain solutions.
Establish quality transportation services.
Develop partnerships with outside carriers in shipping, plan and implement budgets, supervise scheduling of shipments.
Manage performance of branch employees with emphasis on productivity, efficiency, and service delivery.
Lead all OOK distribution and transportation planning and strategic activities.
Recruit, interview, select, train, motivate, coach, and mentor shipping clerks and transport drivers.
Assist in the identification and implementation of continuous improvement opportunities and customer satisfaction opportunities, plan truck maintenance, purchase new truck.
Manages Aramco import according to standard operating procedures SOPs.
Arranges delivery of imports into the eastern, western and central warehouses of Saudi Aramco.
Coordinates with Exel MDC’s, MSC’s and Aramco warehouses.
Coordinates with MLD & GLD for material related issues.
Supports customers for collection and delivery out of kingdom materials.
Handles customer queries (Import & Export) of Aramco materials.
Manages in-Kingdom logistics and transportation requests.
Collects documents from all MDC’s and MSC’s for invoicing to Aramco.
Coordinates with Finance regarding invoices.
Advance notifications. (Daily, weekly and monthly forecast)
Material Inspection - G. Cargo & Containers.
Delivery of full load / oversize cargo direct to DPC’s.
Verification of docs for special shipments (As per new process).
Sending CDD’s as soon the driver dispatch from port.
Coordination with customer for direct deliveries.
Investigation of OOK - out of kingdom missing material.
Container tracking and manage King Fahad international airport (Aramco import materials).
Manage de-stuffing of oversize & overweight material and containers with to shipping line and delivery of material to DPC.
• A Family Business which is supported by Saudi Council for Health Specialties for medical consultations.
• Planning publicity strategies and coordinate the training courses writing and producing presentations.
• Dealing with enquiries from the public and related organizations.
• Organizing promotional events such as press conferences, exhibitions, tours and visits.
• Speaking publicly at interviews, press conferences and presentations.
• Providing clients with information about new promotional opportunities and current PR campaigns progress.
• Analyzing media coverage.
• Commissioning or undertaking relevant market research.
• Liaising with clients, managerial, timescales and objectives.
• Manage all government licenses and maintain the relation,
• Tracking Shipments.
• Solve Customer Problems.
• Responsible for inbound & outbound Shipments.
• Handle customer inquiries both telephons and by email.
• Research required information using available resources.
• Manage and resolve customer complaints.
• Provide customers with service information.
• Enter new customer information into system.
• Update existing customer information.
• Process shipment orders, forms and applications.
• Identify and escalate priority issues.
• Route calls to appropriate resource
• Follow up customer calls where necessary
• Document all call information according to standard operating procedures.
• Responsible for all the administrative functions of the Office.
• Marketing the real estate offers.
• Maintain the client and manage the rental incomes.
• Understanding real estate market price to find a business opportunity.
• Maintain the government licenses and relations.
• Train the stuff how to record real estate information throw the system.
Business administration in general.
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