Senior Associate IT service and operations
ٍSEVEN.sa
مجموع سنوات الخبرة :6 years, 11 أشهر
Senior Associate IT service and operations
Helps in resolving technical issues within different components of computer systems, such as software, hardware, and other network-related & IT-related problems, responsible for the smooth operation of computers & systems also ensure that users get the maximum benefit from them.
Leading and mentoring the Technical Support Team, performing scheduled staff reviews, communicating, and adhering to new procedures, policies, and goals. Establishing, recommending, and implementing policies to ensure quality, timely, and efficient design of user-oriented services.
Responsible for providing technical assistance and support related to computer systems, hardware, or software. Response to queries, runs diagnostic programs, isolates problem, and determines and implements solutions.
Job Training in Information Technology Department ..
Job Training in Information Technology and Support Services Department ..
Job Training in Information and Communications Technology Department ..
Diploma in IT Systems Support
Associate Diploma Degree in IT Technical Support