sales development deputy manager
ATTAR TRAVEL
Total years of experience :15 years, 4 Months
Built focused new client networks, growing business opportunities and increasing revenue possibilities.
Achieved and exceeded sales targets in line with client growth across all products and services.
Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
Built long-term relationships with customers and generated referrals from existing clients.
Managed client relationships from early stages of sales process through to post-sales
Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
Analysed industry and competitor trends to enhance sales strategy.
Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
Used multi-source data to determine sales and delivery terms for products and services.
Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.
Adhered to company policies and brand standards to support outstanding guest experiences.
Responded to customer concerns with speed and knowledge, delivering professional, personalised service.
Oversaw emergency procedures and administered first aid.
Wrote end of shift reports to facilitate service continuity.
Met health and safety guidelines to maintain compliant working environments.
Supported housekeeping management in maintaining first-class hotel conditions.
Monitored local accommodation market to guide pricing decision-making.
Handled customer complaints calmly and professionally to maintain hotel reputation.
Forecasted occupancy demand and monitored staff availability to create balanced, cost-effective shift schedules.
Maintained excellent security provisions for appropriate hotel and grounds control.
Organised services and allocated resources for conferences, charitable events and private gatherings.
Maximised occupancy rates by optimising reservation and housekeeping processes.
Kept back of house accounts and records updated, enabling clear performance monitoring.
Trained personnel on new technologies and equipment usage.
Managed multiple projects simultaneously while meeting tight deadlines.
Ensured compliance with safety regulations for all projects and tasks.
Prepared reports on project progress or completed activities.
Conducted and arranged for worker training in safety, repair, and maintenance techniques, operational procedures, and equipment use.
Counseled employees about work-related issues and assisted employees to correct job-skill deficiencies.