Senior Application Engineer
Atlas Copco Services Middle East
Total years of experience :16 years, 7 Months
- Actively coaching and mentoring new employees
-Take the lead and ownership of specifically assigned competences
- Take the lead for applications in a specified region (in your case KSA, Kuwait and Qatar)
- Support Customer Centre sales channel by evaluating the technical/commercially feasibility of a tender and help to clarify customer inquiries and specifications.
-Review complete request for quotations including all applicable specifications and prepare detailed exceptions as needed.
- In cooperation with sales engineers, establish scope of supply, lead to help define specific product & sales strategy to secure business. Complete, independently, technical and commercial evaluations to provide professional quotations, costing details and consolidated gross profit calculations.
- Prepare and lead detailed technical presentations and bid clarification meetings.
-Lead detailed hand over meetings with the project engineer / project execution team.
-Liaise between the customer centers, System Group entities, qualified vendors and end customers during the life of the project.
-Keep a running detailed project log current with necessary details to track quoting activity, status and results. Review log regularly with regional team and Systems Group entities’ management.
-Take responsibility for CGP% (Consolidated Gross Profit) and proposal hit rate.
- Support Customer Centre sales channel by evaluating the technical/commercially feasibility of a tender and help to clarify customer inquiries and specifications.
-Review complete request for quotations including all applicable specifications and prepare detailed exceptions as needed.
- In cooperation with sales engineers, establish scope of supply, lead to help define specific product & sales strategy to secure business. Complete, independently, technical and commercial evaluations to provide professional quotations, costing details and consolidated gross profit calculations.
- Prepare and lead detailed technical presentations and bid clarification meetings.
-Lead detailed hand over meetings with the project engineer / project execution team.
-Liaise between the customer centers, System Group entities, qualified vendors and end customers during the life of the project.
-Keep a running detailed project log current with necessary details to track quoting activity, status and results. Review log regularly with regional team and Systems Group entities’ management.
-Take responsibility for CGP% (Consolidated Gross Profit) and proposal hit rate.
Responsible for receiving purchasing requests from Sales Engineers and preparing an official proposal tailored to the customer needs. I am also responsible for keeping track upon the custom design of compressors upon the customers' request. This is the leading company in the world for manufacturing and supply of air compressors
A. Confer with Beneficiaries by telephone or in person in order to provide information about the schemes, to register or update files, or to obtain details of complaints.
B. Keep records of beneficiaries’ interactions and transactions, recording details of inquiries, complaints and comments, as well as actions taken.
C. Check to ensure that all appropriate changes were made to resolve beneficiaries’ problems.
D. Receive requests and issue replies through prepared templates and keep record on file.
E. Collect all needed documentation to process applications and payment orders.
F. Read and comment on all submitted reports from beneficiaries and/or service providers.
G. Present daily reports to management on all issue, received applications and processed contracts.
H. Use checklists and application forms to decide on application approval.
I. Record all needed information on the application form.
J. Conduct daily presentations to inform new beneficiaries on the project.
K. Process payment request forms to the Labour Fund.
Achieved Mark: Good Pass (63%) - (Equivalent to 2.9) Merit level - 70% Major Modules included: 1- Supply Chain Management 2- Projects Management 3- Services Management 4- Business Research Methods 5- Customer Services Management 6- Business Economics 7- Banking and Finance 8- Marketing 9- Human Resource Management 10- Operations Management
Good Pass (61%) - Equivalent to 2.8 Merit Level - 70% and Above Major Modules Covered: 1- Statics and Dynamics 2- Thermofluids mechanics 3- Heat Engines and heat pumps 4- Advanced mathematics 5- Mechanical Engineering design 6- Chassis design and powertrain engineering 7- Business for mechanical Engineers
78% (Equivalent to 3.3) - Pass with Merit This degree was sponsored by Ministry of Education in Bahrain Major Modules covered: 1- Automotive Engineering 2- Career Skills 3- Statics and Dynamics 4- Thermofluids 5- Materials and metallurgy
93% Major Areas covered: 1- General Physics 2- General Chemistry 3- General Biology 4- General Geology 5- General and Advanced Mathematics 6- Arabic Literature 7- English Literature
